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1/5

2024-09-12

Bad Company

"2 times sent wrong size baby mattress...took money confirmed the order sent email and sent the qrong size ...rude customer service people qont give names if who u r talking to ...took money and 2 times sent wrong size baby mattress so now can't sleep in the crib mattress to small...not a good company will never tell people about this company ..."

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5/5

2020-03-03

Baby Doll

"I bought this for my daughter when she was 18 months old, and it is the perfect size for her. The doll body is very soft, and it doesn't have hard plastic. I read some reviews complaining about the size, this doll is small and the 15" is pretty clearly stated. It is the perfect size for an infant/toddler. I highly recommend it"

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5/5

2020-03-26

Nursery Letter Lamp

"I ordered this custom handmade letter lamp for my granddaughter’s nursery, and she loves it.

The lamp was exactly the same as described and perfect size for nursery. Such a great value for the price!
"

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5/5

2020-03-17

Baby Changing station

"I purchased this crib with a changing station, and all part was packed perfectly and no damage.

The crib assembling instructions were a bit confusing putting it together, but I assembled it by myself, the only part I needed someone's help was at the end to connect the base of the crib with the side panels.

I am happy with this crib and changer combo!!
"

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5/5

2020-02-27

Baby Car Seat

"There were fewer potential compatibility issues with our vehicles, cup size, etc. It might be relevant to know that my son is seven months. I spent a lot of time researching car seats and ultimately chose this one (Attractive Infant Car Seat) because it can be used for a long period.

As I'm new in parenting, and I have to say that the most refreshing thing of this whole ""milestone"" was watching my son look around while he was in the car seat for the first time.
I highly recommend it.
"

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5/5

2020-02-21

Customer Service

"Excellent customer service and the best collection of baby products."

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5/5

2020-02-17

Bassinet sheet

"The sheet are well-made and excellent quality. Very happy with the purchase"

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5/5

2020-01-08

Baby Mattress

"Good quality mattress shipped fast, very happy."

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1/5

2019-10-27

No shipment of product

"Ordered baby bedding on October 11th. Product ships in 1 week listed for the product. NOT a custom order, nothing they had to make. Already premade item, they themselves buy from the manufacturer called babydoll bedding.com, listed as well IN stock on manufacturers website. Well Oct 18th, 1 week later came, no shipment after the week. Called on Saturday 19th closed weekends. Monday 21st called, recording stated we are on Holiday and won't resume regular business hours till Wednesday 23rd. Sent email, on Monday, asking where is my order, why did your company not put my order in mail before COB Friday the 18th the 1 week shipment deadline? Email response from Pessy they will discuss my order on Wednesday 23rd. Wednesday comes 1 day shy of 2 weeks since order placed. Called from 9 to 9:50 A.M. repeatedly. Their buisiness hours 9-5 Mon-Thurs. No answer. At 9:50, I wrote another email asking same, no response. Finally at 10:15 they answered phone after an hour and 15 minutes after they were suppossed to be operating. Rep couldn't answer why it wasn't shipped, and told them you are late putting my order in mail and you need to put it in mail today. She then states they've been on holiday. I then begin saying that is not the public's problem, if you're going to operate a buisiness and promise shipment then you need to uphold it. She said she would call me back. At 11 A.M. she calls back, then this company proceeds to begin lying to me saying...We ran out of fabric... um not custom, not made to order, already premade item, even told her who they buy it from. Someone told their rep to say this and lie to customers. This company thinks the public is stupid. If this would of been a made to order item, or custom made it would say that, and we wouldn't be having this conversation. She then states they have been closed for 2 weeks. Asking me to wait an additional 1 to 2 weeks for order. Nope, after your blatant lie?! You're kidding right?! Must be nice to take public's money and not process people's orders. After the blatant lies and theft of selling products and not shipping, I did a chargeback dispute case of fraud with Navy Federal. They can try their lies to the bank, but I wasn't waiting for runarounds and weeks and months for the return of my 300 dollars. DO NOT buy from this company directly or their Amazon sites. Nothing but theives and bad buisiness practices and extremely disorganized in shipment practices. Stay far away!"

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1/5

2019-09-06

What a Rip-Off

"I ordered a custom size mattress and sheet for a hand-built bassinet. The quality of the product is absolutely TERRIBLE. The packaging of the product was a major joke as well. When it arrived, the box itself was super damaged and the mattress was about to fall out. The mattress itself was warped and bent to fit in this inappropriately sized package. So this now folded over mis-shapen 'mattress' is actually a low quality piece of foam in between some plastic. The sheet is the thinnest, scratchiest, poorest excuse of fabric I've ever touched. I spent 60 dollars plus shipping for a non-refundable piece of trash that I wouldn't ever let my precious newborn sleep on. I could've fashioned a better product myself with duct tape and dollar store materials. So upset, what a rip-off."

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1/5

2019-08-09

Worst company ever

"I ordered a crib set for my grandson. They substituted 2/3 of blue set with pink items. I returned pink items unopened. They still have not refunded me for returned items after 4 months of back and forth excuses from them. "

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1/5

2019-06-14

Poor service - poorer quality product

"I inquired for a custom mattress and didn’t hear back for days then reached out again to order and the same thing happened: silence for days. That should have probably given me pause.
I finally got my order placed on the phone only to be left with basically no information on materials and ship date.
When I inquired about it - again crickets.
I finally got notified that my order has shipped. The so called ‘mattrass’ is a piece of foam sewn in a plastic cover !!!
Since it was a custom size I’ll be stuck with it, but I hope this review is helpful to everyone considering giving their business to aBaby.com. My recommendation: Go elsewhere!!!
"


5/5

2019-06-11

Baby Rocker

"I ordered a rocker & It is extremely well made and sturdy. This is a gift for my niece's first birthday! She will love it!"

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1/5

2019-05-02

Price changed while on the phone with costumer service

"The price of my item went from $34 to $68 while i was on the phone with costumer service. I already purchased the item but had to cancel because it was being sent to the wrong address. I tried to reorder after getting cancellation confirmation and the price was doubled. Costumer service wouldnt fix the problem when i called"

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5/5

2019-01-31

Twin Baby Dolls

"I ordered Twin Baby Dolls for my niece. Well made, good size for little hands. My great niece is going to love her & it’s a pleasure to watch her play."

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