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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-02-03

"As promised, affordable. Quick delivery . "


Verified
5/5

2015-02-03

"The unit I purchased was as described and expected. It arrived in good condition and all parts we there. Thanks "


Verified
1/5

2015-02-03

"Item said in stock, ships same day on website. After 4 days of no updates I had to call them for them to tell me the item was back ordered. "


Rep reply posted 2015-02-04
A rep from ACWholesalers.com, Customer Care Expert, has responded:

“Good afternoon Fosterelec8344,

We appreciate your response and glad that you’ve chosen us for your ac needs. We have many sales representatives taking orders at the same time and sometimes for the same items. As long as an order hasn’t been fully processed for that item, our system does not reflect that as a sale and does not reduce the amount available of that item. By the time these orders reach our warehouse agents that item may be sold out. When that happens, we place the item on backorder and contact the manufacturer and ask when they can ship us some more items. Based on what they tell us, that is the time we go buy. Sometime it’s as soon as 24 hours and sometimes it may take 3 weeks.

Normally, if will take more than a day for manufacturer to send us item, we email the customer and let them know about it. However, some customers never receive this email because it is sometimes interpreted as spam. We apologize for any inconvenience and we are working on fixing this issue. We thank you for your response and If you have any further questions, we would love to assist you. Please email or give us a call at 1-(866) 631-6389 or 866-793-0323 Monday to Friday 9am to 6pm Eastern Time.

Regards,
Albert Clerge
Customer Care Expert
HVACStores.com
2900A NW 112th Ave
Doral Florida 33172
Toll Free 1-866-631-6389”


Verified
5/5

2015-02-03

"The delivery was on time and handle very professionally"


Verified
5/5

2015-02-03

"My vent covers came quickly and installed without a hassle. They were well packaged to prevent any damage and I highly recommend ACWholesalers.com"


Verified
5/5

2015-02-02

"Purchasing a new thermostat for the home was almost effortless - it came quicker than I thought it would have and ACWholesalers kept me informed of the products where abouts.
I would recommend to anyone
"


Verified
3/5

2015-02-01

"they did not follow thru on changing ship to address after I followed all their procedures to change it.
The items are being delivered to the wrong address. I am going to have to move it to the right place on my own.
"


Verified
5/5

2015-02-01

"Product arrived quickly, was packaged very well, was in excellent condition, and exactly as described. Excellent transaction."


Verified
5/5

2015-02-01

"Very easy buying experience quick shipping"


Verified
5/5

2015-02-01

"Great prices on great products. Ordered all HVAC for new house. Very satisfied."


Verified
5/5

2015-01-31

"Quick and easy. I will definitely order again if I am in need."


Verified
5/5

2015-01-31

"Easy to use with no problems.Thanks"


Verified
5/5

2015-01-31

"Price was fair. Delivery was quick. Item arrived with no damage. Item was the latest available. My local Mitsubishi distributor didn't even know this model existed yet. Haven't installed yet so that is all I can say at this point. Looking forward to the 30.5 seer."


Verified
5/5

2015-01-31

"Love the kettle. Very ease to order and it shipped right away. We received it in a very timely manner. Would definitely order from them again."


Verified
5/5

2015-01-30

" I had ordered 5 pansonic fans, a mistake on my part! I returned 3 of those fans. I also reordered 3 fans at a higher price to suit my needs. I think the 15% re-stocking fee should have been waved! I ordered 5 fans total, even though I returned 3, I reordered 3 at a higher price. Thanks Dave Melfi
Ps I was very pleased with the help Mike & Crystal gave me with this order!
"