"The product page stated "in stock" and "ships in 1 to 2 business days". I ordered on a Thursday but the status didn't change, so on Tuesday I call and was promptly told the item was back ordered and would not arrive to their warehouse for another week (was first told a month, but then changed to a week).
Poor service to state it's in stock then not even notify that it wasn't after the order was placed."

"From start to finish the entire transaction was smooth! Purchase price was great.
Follow up by the office staff was very good and delivery was on time as promised!
Very pleased with the Goodman I purchased!

"

"Great product, powerful, easy to install. Shipped fast, reasonable price. Would definitely recommend."

"Great prices, knowledgeable customer service, and was very helpful and informative in making my decision on what unit to purchase. I purchased a goodman split sytem and it arrived in only a few days and as promised. Hopefully I don't have to use them again for awhile but if I'm in need of another a/c system I will most certainly use them again. "

"I would love to say a good word about that company. Shipping was so fast 3-4 day. Excellent product for very low price. I have couple of more projects lined up. I would buy only from you"

"I purchased an item but never received it due to UPS. I contacted the seller and voiced my concern and they worked diligently to correct this issue. They definitely look out for the customers. Thank you!"

"I ordered 2 mini split AC units with heat pumps from ACWholesalers.com. After hours of research I found the best quality for the money on ACW's site. Expecting a 2 to 3 week delivery on my 2 units, I was surprised when they showed up at my door in 6 days. WOW!
In the future I will shop their website first."

"Order was shipped quickly, and we'll packaged. Good price also. Thanks"

"When installed the outside air fan did not run. I thought that the problem might be that one of the energy saving features was not working properly so I called a technician who is trained in the latest HVAC technology. The technician I called in to help traced the problem to a broken crimp connector in one of the power leads to the fan. The problem became obvious when he pulled that connector apart. The spade part of the connector stayed inserted in its receiver in the other half of the connector when it was pulled apart. Only the crimped part if the spade was left in its plastic housing. Since the technician didn't have an insulated 1/4 inch spade connector on the truck I agreed to let him cut off both halves of the connector and install a butt connector which has worked perfectly since that time. "

"We are first time buyers of a gas & electric split system. Considering how large of an investment replacing a system is, it can be overwhelming to research the best fit system for a home; however, the customer service team at acwholesalers.com is fantastic. They are very knowledgeable and also worked very hard to ensure we were happy. We experienced a worst case scenario, discovering preexisting damage to the brand new unit after installation. Though the contractor hired to install the unit was able to fix it, I spoke with the customer service team about the situation and they went out of their way to credit us for the extra parts and labor required to fix the unit with no questions asked. It was the best experience I ever had with a customer service team. I highly recommend acwholesalers.com. Great company. "

"I’m not going to take the time to write out my experience with their facility because I have wasted HOURS on the phone so far, but I will say this – it was absolutely horrible, and I was lied to by their salespeople and their “supervisors”. I spent over $3,000 with their company and they belittled me and called me a liar over a $100 item I needed to return. Absolutely horrible business sense on your end. I was specifically told by their salesperson over the phone that I could order multiple line sets of different lengths and return them with only 2 stipulations, that it was not used, and still in original packing. Well, when I tried to return them I was told it needed to be within 30 days, no exceptions. When I explained the situation they told me that they are not responsible for what their salespeople say. WHAT?!

You’ve lost a customer. Totally immoral business. "

"Great online purchase with no glitches. Every order I have made with this company has been a great experience."

"i ordered two minisplit units and the condenser to go with it. they arrived faster than i expected and were extremely well packaged. all units arrived in perfect condition. we were able to save a lot of money by buying through AC Wholesalers. "

"I wanted to shop local for our bathroom light/fan. After very poor customer service at two local stores, no selection at big box stores we searched the internet. Luckily we found the perfect one at ACWholesalers for the best price. It was shipped quickly and delivered solidly packed. Very happy with our choice. Thanks ACWholesalers. "

"With quick shipping and good updates of status along the way this was the second time I purchased from ACwholesalers.com. I have been happy with both purchases. I would purchase again in the future. Thanks. "