"They have great prices and fast delivery. The parts I received was correct and worked well. Everyone should use this company and get your equipment working like new.
Thanks for your help."
"Shipped fast, everything was as order.. Waiting on another order.."
"I placed my order on 4/15/15 and as of 5/14/15 have yet to receive it. Every time I call to check on the status I'm put on hold forever then talk to someone then put back on hold forever then told it's on back order and given a day it will ship but still no sign of it. I've called every week for a month. The ad I saw said 1 to 2 days shipping. I'm trying to sell my home and it doesn't look good right now. It's getting hotter by the day."
"The 4 ton unit has been installed and very pleased so far with it. The only disappointment was that the thermostat wasn't compatible with the multiple stage condenser with used with heat pump. The salesperson recommended this thermostat and conferred multiple times it would work with the unit. Having to ship back. The 2 ton unit appears to be in good shape and having to wait until next week for technical to install. "
"JOHN WAS VERY HELPFULL AND POLITE AS I CONTACTED HIM SEVERAL TIMES. ALSO HELPED ME IN BUYING THE RIGHT FURNACE. DELIVERED FOR PICK UP AHEAD OF SCHEDUALE. WOULD RECOMEND TO ANYONE AAAAAAAAAAAA+++++++++++++"
"Package delivered as promised. The instrument is well protected within a large heavy wall box. Great service overall. Thanks so much. "
"excellent coils. Works like they should
Thanks and will do business again"
"Very nice easy and fast sale. Fast delivery... but they are unable to supply the accessories to install the system.
In one word. Despicable
"
“Good afternoon Nunomatta,
We apologize for the inconveniences with your order. Whether before or after a purchase, our company has a definitive commitment to making sure that our customers’ experience is an enjoyable one. I’ve reviewed you review and wanted to advise you that we have all the installation accessories needed such as line sets, control wires, drain tube, disconnect switch and electrical whip available for purchase. If you need anything or have any questions or issues with your unit, we kindly ask that you contact our customer service center and we will make sure that we resolve this matter. We are open between the hours of 9 am – 6 pm EST.
Regards,
Don J.”
"Product never received. Where 8s my ite?"
“Good afternoon mvs828,
We apologize for the inconveniences with your order. Whether before or after a purchase, our company has a definitive commitment to making sure that our customers’ experience is an enjoyable one. In addition we do not tolerate any of our representatives creating a confusing or misleading environment. Our records indicate that you’re schedule to receive the item today, 5/14/15, via UPS. If you do not receive it, we kindly ask that you contact our customer service center and we will make sure that we resolve this matter for you. We are open between the hours of 9 am – 6 pm EST. We appreciate your patience on this matter and eagerly await your call.
Hope you have a great day,
Albert C.”
"great service. called for more info and they got it to me quickly."
"Timely delivery of products. Products arrived in good condition. Will have no hesitation in using your services again."
"Great price and fast delivery. Very pleased with the overall shopping experience."
"Shipped ahead of schedule. Lowest cost did not mean lowest service. Thanks."
"great price and fast service"
"Everything was very good, except I paid extra for a lift gate delivery as I told them it was being delivered to a residential address. The truck that showed up was 43' and the driver had a hand truck to move it with. I think that is more the fault of the truck company though."
A rep from ACWholesalers.com, Customer Care Expert, has responded:
“Good afternoon Vettman7755,
We apologize for the inconveniences with your order. Whether before or after a purchase, our company has a definitive commitment to making sure that our customers’ experience is an enjoyable one. In addition we do not tolerate any of our representatives creating a confusing or misleading environment. All of our records indicate that the item was shipped and received. If you did not receive it, we kindly ask that you contact our customer service center and we will make sure that we resolve this matter for you. We are open between the hours of 9 am – 6 pm EST. We appreciate your patience on this matter and eagerly await your call.
Hope you have a great day,
Albert C.”