"AM-Autoparts refunded my money as they ought to and said If the part eventually arrived I could keep it . How generous after all the time wasting by myself, eBay and their couriers in the UK...but did AM-Autoparts know more than we did?
After a huge effort on the part of the President of eBay no less from San Jose CA the fuel lift pump finally arrived in the UK...taken from the box and bench tested... the pump contained diesel fuel(Contrary to ICAO Regulations) and would not respond to a 12VDC controlled power source. It clunked once at 3.0 amps. When placed on the vehicle with full amperage available from the 12VDC system-you guessed it- it clunked once and failed to run. Nothing would make it work...
The part carried no official part numbers e.g. GM/ACDelco etc
Speculation-defective component part on CB board(perhaps transistor) in the pump controller
Conclusion-Defective junk.
This part had already been out to a customer in the US at least once(the diesel fuel colour tells all) ; been reboxed and then sent out once more. AM-Autoparts could not have failed to know it was defective because they had already replaced it at least once for a previous customer.
Unless you have time to waste in retirement and enjoy frustration and being bored dealing with shady characters running a shady 'business' GO ELSEWHERE...
Now let us see the next spamming 5 star service 'rating'...though they are now wiseing up and using 4 stars occasionally.
AM-Autoparts your commercial roof has just fallen in get used to the idea....
"
"Ordered rear wheel bearing hub assembly for my 2004 Ford Explorer all of the parts came in I got the right parts they were delivered on time and installed fine but I am reluctant to shop from here again because I read such bad reviews from other shoppers. More bad then good. I Don't want to have a bad experience. Guess I lucked up with this purchase."
"I received a crankshaft sensor in the mail from you guys and it failed right out box. I read reviews of your products and seen people had same problems but decided to buy from your company anyway! My mistake I will not be buying from you again"
"Absolutely worst experience ever. Bought a radiator for my Jeep Grand Cherokee. Cost me about 85$. Got the part fast and installed it no problem but within 30 days it cracked and started leaking reallly bad. I contacted or tried to contact an auto parts. Only way to contact is email, there is no phone number or human to get ahold of. They said sure we can refund just send it back! Well cost to send back is over 100$. I paid 85 for the part? I asked them to pay for return shipping and they said literally, "we ask customer to pay return shipping since we shipped it to you". Literally burned me out of 85$ and left me with this price of **** radiator, bought a new one for 100$ and replaced it again. I just threw the other one away. This website is a joke, this company is shady, and really unprofessional. Please please please don't spend a penny here. Go to the next company even if it's a little more expensive. Definitely worth it "
"I ordered a part for my daughters car and I ordered the wrong one, entirely my fault. I sent an Email on Friday and had a return authorization in less than 3 hours, I mailed the part back on Saturday, and had a refund on Tuesday. This is the telling point of a great service company. I will do business with them whenever I need more parts. This was not my first purchase, but it was the first I had to return, Kudos folks
"
"Ordered new headlight lenses for '02 Sable Sat night, had them by Wed. They were manufactured by Eagle Eye lighting. I did not expect OEM quality, and did not want to spend a fortune on this car. But I was pleasantly surprised by the quality of the lenses for the price. They fit perfectly and work fine. They even came with headlight bulbs. They were shipped in foam formed boxes and arrived in perfect condition. Ordering was simple, the tracking worked perfectly, and the price was right. "
"After I read the negative reviews on here, I was very reluctant to purchase the part I needed. I ended up taking a chance. I ordered overnight shipping which I did recieve very next day. The Part looked brand new but as I unfortunately expected, it did NOT work. I immediately contacted customer service via email since there is no contact # and a representative emailed me back immediately and honored a full refund without needing the part shipped back. I received my full refund minus the shipping costs after 2 full business days. It's worth just spending the extra $ on getting a brand name part that's guaranteed to work. "
"I ordered a part from them because it was $50 cheaper than anywhere else. I didn't read the negative reviews until after. I forgot to put my apt #. I emailed them right away since they don't have a #. They emailed me back right way and fixed the address. My order shipped within 24 hours and I received accurate tracking. The part I received was correct. Overall, really good. "
"I had a question about an exhaust manifold I ordered off of this company and they replied rather quickly. Their part was straightforward, cheap so wasn't expecting top of the line, had to be filed down a bit to fit but didn't take a mechanic to figure it out. I am a novice with engine repair and found no issue at all with their product; everything came as stated. I have no complaints about this company but do not expect high end quality from them. They're a reseller. Happy to have purchased from them. Also, take into consideration most people only write reviews when they are terribly angry and find it necessary to defame a business in order to make themselves feel better."
"I ordered a part off this company and was worried cause I read all these horrible reviews. But I ordered on a Saturday morning, was here by Wednesday and was correct part. I will order from here again if I need anything else! Thanks AM autoparts!!!"
"After having the experience I have had with AM I am never referring anyone to this company. The order process, shipping, and delivery was all fine. The trouble came when the gasket kit they sent me was completely wrong. So I contacted customer service by EMAIL (this is THE ONLY WAY YOU CAN GET AHOLD OF THEM). After exchanging several emails I got tired of jumping through hoops and asked for a full refund. So they sent me instructions to return the kit, and the email said I had to pay for the return shipping since I didn't complete the investigation. Assuming this would only cost $10 or so. I ended up paying $25 for the return shipping. I am a college student and I work full time, I need my car, because of AM, my car has been sitting in my dads shop for the past week and a half. I purchased ANOTHER gasket set from JEGS (it was the right one this time, THANKS JEGS!) After shilling out all of this money, I highly urge people to spend the extra bit of money and buy from a better place than this. "
"First and foremost, no one should buy anything from a company that doesnt provide a telephone number to call with problems. I wish I knew that before I ordered. I tried to track my parts and it showed shipped but no changes in 48 hours. I had to email this company asking about the tracking and why it was taking so long. They replied stating that it takes 48 hours to update the tracking!!!????? what? tracking in this day and age should be instant. At least same day location of the part. Its unreal. Will NEVER order from this company again. "
"I ordered a set of coils for my silverado,up to this date im a happy customer.Looking fwd into doing business again pretty soon."
"I got an ignition coil that only lasted less than 24 hours and it blew 5 fuses from there faulty part, I will never order or recommend this dealer ever again!"
"Received a part that didn't fit my car after EIGHT DAYS for shipping on their "ships the next day by donkey cart" policy. The company wanted me to send photos, VIN numbers, and a lot more unnecessary information. They had their website labeled for the wrong part for my make of car. They sent the right thing per their website but the website is wrong. They have high hassle returns. I finally did get a full refund. Don't shop here!"