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Verified
5/5

2016-03-16

Volkswagen Passat 2012 Wheel Baring

"Order Number: ADOPOPC04S
Delivery Confirmation Number: 1Z1Y11Y70345427036

I ordered a pair of wheel baring from am-autoparts and received the correct parts and in a timely manner. Great savings!
If I may mention this, the tracking of the parts was very difficult even though we receive an email with the tracking number it has no status update.

Thank you!
"

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Verified
5/5

2016-03-13

Good experience

"I had order brakes and rotors and could not really believe the price to be so low. But I order on a Monday and It arrived on Wednesday. My car is running smooth and I told the brake shop to kiss my **** with those insane high price for parts. "

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Verified
1/5

2016-03-05

THE WORST

"Where to start!?! They sent me the wrong window regulator. reading some reviews I see its not out of the ordinary. I emailed them a complaint and no response. My problem is I can't reuse my oem part due to it being broken. Now I am using a trash bag as a winow and I have some storms about to roll through. If at all please never order from this company and save yourself the hassle. By the way what company doesn't have a phone number to handle customer service. Very inefficient company how do they stay afloat. "

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Verified
1/5

2016-02-24

Empty Box!! This company ****!!!

"Ordered Distributor Coil for 95 corolla,. Received an empty Box with a packing slip. MAIL FRAUd RIGHT? Ordered ignition coil for 01 Celica GT, before I received empty box. Wrong part shipped. It has been 10 days and still have not resolved this. Move on to another vendor AVOID AM Auto,
The star rating below is tricky. I got the empty box in 3 days. I got the wrong part in 3 days. The Cost can't be priced because what use do I have for a part that I can't use??
"

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Verified
1/5

2016-02-10

Really frustrating to deal with

""Avoid, Took 3 days for them to process order and ship so don't expect them to ship same day and get your part in 3-5days more like 7-10days. Now, after waiting the extra time, it's the wrong part. They have no phone number listed and email turn around time is longer than 24hrs. They took 30 hours to respond just to tell me that the part fits... I sent them a picture showing that is not the case 5 minutes after they sent an email. 24 hours later still waiting on response.
If you have all the time in the world and it is not an urgent repair you may have a good experience. If you are a serious shop the headache you may get from this pace is NOT worth the hassle. Especially considering they do not have anyone to answer the phone.
"

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Verified
5/5

2016-01-07

"Ordered set of iginition coils for 02 jaguar s type. AM save me over 800 bucks compared to my mechanic ordering parts. Did my research and best price for my parts HANDS DOWN! Parts arrived in timely manner even thru the holidays! The parts saved my jaguar from being a driveway ornament! Will definitely do business again!"

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Verified
1/5

2015-12-23

"almost 10 years on eBay and this is the absolutely the worse company to deal with. purchase 2 of the exact items 2 different transactions. the first transaction a coupon was never applied so i asked for that transaction to be cancelled. 12hours later first transaction was cancelled like it should have. Company ships one of the items out but attaches the tracking to the first order. Refunds me for the second order. I contacted them saying they screwed up and refunded me for both orders and that i wanted to make sure i was getting a item and wanted to make payment. Company says its ok, and that would receive the item in 2 business day/ The day its to be delivered they reroute the package and won't work me in trying to get a payment. Absolutely worse company. They wasted my eBay coupon of which is no longer good and would have saved me $28"

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Verified
1/5

2015-12-15

"Seller sent the incorrect part, purposefully (due to overselling). They refused to refund shipping cost, refereed me to eBay in order for them to receive partial return on their investment. Be warned AM Autoparts is not in business to service its customers. "

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Verified
1/5

2015-12-12

"Part arrived on time, looked good. Failed under two years. A wheel bearing should last 100,000 miles. These lasted less than 14,000 mi. Still listed on ebay and dangerous junk. My problem is only with the part sold, could be returned for another but who in their right mind would put these in again. Video of the worse of the bearings: https://www.youtube.com/watch?v=9RWu7fCwIyg"

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Verified
1/5

2015-12-06

"This was by far the worse service i have ever gotten from a so called company.I asked for a refund thru email since the dont have a phone within the first hour of purchase.I had to communicate thru email for over several days and kept getting the same response that we can refund your item but they want me to pay for the shipping to send it back.I told them i had ask for a refund within the first hour of purchase that because of there slow response thru email that they had shipped it was not my fault.When you order some thing from any company you can refund it immediate and will be able to purchase what you want but not with them and i must say who ever is running the emails is how can i say this special special.I do not recommend ordering any thing from them it's not worth the hassle to save a few bucks."

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Verified
5/5

2015-12-04

"I have ordered 3 different times from AM. Each time with no problems. Two separate orders for headlight assemblies. Very good prices and products. "

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Verified
5/5

2015-11-28

"I had a great experience. The distributor was out on my Nissan Pathfinder. I looked around, and AM was almost 1/2 off the price I found at other dealers. I was nervous about some of the reviews I saw, but decided to take a chance (even those who weren't happy said they could get a refund). The distributor was sent out in less than a day, and it was in my hands in 4 days (plus there was the Thanksgiving Holiday in there). The distributor was in pristine shape - and worked wonderfully. I didn't have to contact AM Autoparts about anything - but their emails to me (and the tracking through their website) all were everything that could be expected. I would definitely use them again."

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Verified
1/5

2015-11-13

"Avoid, Took 3 days for them to process order and ship so don't expect them to ship same day and get your part in 3-5days more like 7-10days. Now, after waiting the extra time, it's the wrong part. They have no phone number listed and email turn around time is longer than 24hrs. They want me to pay for return shipping after sending me the wrong part. AVOID AVOID AVOID"

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Verified
1/5

2015-09-29

"DO NOT, I REPEAT DO NOT BUY ANYTHING FROM THIS COMPANY!! I ordered a brake rotor and pad kit for my car and received parts for completely different vehicles!!!! I attempted multiple times to contact them and they refused to reply whatsoever. Terrible products and terrible service. DONT WASTE YOUR MONEY!!"

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Verified
1/5

2015-09-21

"gmc envoy window regulator installed motor and cable making clicking sounds, trying to return it 4 day later they still need more info and pictures and i have to pay for shipping for a $38 part that cost $15 to ship. so after the 6th day of emails and wasting my time i trashed it and order some were else. so i am out $38 for wasting my time"

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