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Product & services pricing
3.84/5
Chance of future purchase:
3.96/5
Shipping & packaging:
3.89/5
Customer service:
4.00/5
Return/Replacement policy:
4.04/5

Verified
5/5

2023-12-30

Easy Ordering Process For An Excellently Priced Armor Package

"I can only remark on the ordering process and the price as I have only placed my order this evening. I'll be happy to review it in greater detail after I receive my order."

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Verified
5/5

2023-12-30

good product and price

"easy to deal with!!! Good price"

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Verified
4/5

2023-12-29

Good Find

"I thought the price for the product was a good find. However, the payment options provided was not operational on the website, so I paid in full. I'm still pleased with the find! :-)"

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Verified
5/5

2023-12-29

Great product and web site.

"Great products and web site. I have learned a lot from the web site and the videos they have posted. Keep up the good work."

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Verified
5/5

2023-12-29

Staying protected

"With today’s tensions created by our politicians, some who support them including outside influences what better time to buy some safety and comfort. "

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Verified
5/5

2023-12-28

Gearing Up

"Wish I had more money to spend. "

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Verified
5/5

2023-12-28

awesome company and I love their message

"these guys believe that Christ is king and that speaks volumes to me about their mission and purpose in what they do and as a civilian I have been going to them for some time now and I plan to keep returning "

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Verified
4/5

2023-12-28

Great price

"I bought the testudo. It was the nicest plate carrier that holds 10x12 and 11x14 plates on a price I feel is worth how much I will use it. "

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Verified
5/5

2023-12-28

Great customer service

"Very quick and easy to get high quality body armor "

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Verified
5/5

2023-12-27

Great product

"This is a product I hope never gets tested. The plate carrier is excellent. It’s well padded & the stitching is flawless. There’s plenty of room to hang gear."

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Verified
5/5

2023-12-27

Excellent

"It was an easy process and painless "


Verified
5/5

2023-12-27

Great service and products

"Great service, and products. They also arrived in a timely fashion. "

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Verified
5/5

2023-12-26

Great site

"Easy y to use site, fair prices"

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Verified
1/5

2023-12-26

Don't waste your time!

"I emailed customer service for information about when my order would be shipped and they cancelled my order for no reason. Complete waste of time, considering this was meant as a Christmas present."

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Rep reply posted 2024-01-01
A rep from AR500 Armor, AR500EC, has responded:

“Hello. Sir, we did not cancel your order. You emailed us on 12/26 at 8:30am. In your email, you stated you wanted an ETA and depending on that ETA, you would cancel your order. Our automated system saw the word "cancel" and sent you the automated message stating the following, "Thank you for contacting Armored Republic, we have received your email and will respond to it in the order that it has been received. For us to maintain a quick response time for all of our customers, please refrain from sending multiple emails, placing calls, or chats, for the same question. We are working diligently to get your questions answered and appreciate your patience. We are sorry to hear that you would like to cancel your order. Please give us 24-48 hours to respond to your cancellation request as response times do increase if we receive a large number of requests, particularly around holidays or sales. If you have any questions about your order or if there is anything we can do to assist you before canceling your order, please reply to this email and we will assist you as soon as possible."

Not recognizing this was an automated response, you sent three additional emails asking us why we were going to cancel your order in the span of 18 minutes. We did respond to you on 12/26 at 11:43am and for that response, you thanked us for the information.

We hope you will consider changing this review as it was a misunderstanding of the communication we sent via our automated system which we have in place to try to assist our customers in a efficient and expedient fashion. We apologize this caused you frustration. Your order is not cancelled and is currently processing and will ship in the timeframe the customer service agent communicated to you.

We look forward to shipping your order out to you and serving you in the future.


Verified
5/5

2023-12-26

Smooth and easy

"Haven't received my product yet but the website is easy to use and looks like we received a great deal. "

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