"My first order was delivered on time and in perfect condition. My son is in Law Enforcement and finds himself in some potentially dangerous situations. We upgraded his soft armor and he loves it. My second order is to replace my Kevlar that is out of date. Im switching to a plate carrier and look forward to receiving it. Ordering is easy and great detail in the descriptions. "
"We were looking for backpack armor plates for my son's school backpack after a school shooting near us in Iowa today and this site had exactly what we were looking for and made it real easy to purchase and ship it to us for a better peace of mind for my Mrs. and myself."
"Can't go wrong with them boys"
"Overall experience was good. Site is easy to navigate. Plenty of info. Only disappointment was the discount code provided could not be used on the product I purchased. Just a hint of bait/switch feeling. But, not enough to prevent me from ordering. "
"One month after placing the order still no shipping info. When I reached out, I was told orders take up to two weeks and to check back then! Have ordered before and tolerated the excessive processing times. Since customer service no longer matters, neither does loyalty. Taking my money elsewhere. "
"quite simple and streamlined just disappointed on how high the shipping prices are, but outside of that it is mighty fine, I do hope one day you could make extremity carriers for 6x8 or 8x10 plates, or extremity armor in general
here's a concept image if your curious https://imgur.com/a/APY6sqJ
hope you like the concepts I proposed. "
"Got a 20% discount code for being a first time subscriber but was unable to use the discount code, although it didn’t give a particular reason as to why. "
“Thank you for your review and your business! Yes, discount codes cannot be used in conjunction with items that are already discounted. To communicate this to our customers, we do have a header on our Promotions page that states in bold text, "Please note: All sales are final and coupon codes do not apply to promotional products." For your particular order, it was already discounted 42% off regular retail pricing and this is the reason why you could not stack the additional savings on your package. You can still utilize the code for any regularly priced items that are not on promotion or designated as NEW. We apologize for any confusion this may have caused. We hope we can earn a 5 star rating from you after you receive your order as we believe you will be impressed with the quality, fit, and finish of the products that you ordered. Thank you for your business and support!”
"Got exactly what I wanted."
"Found my way across the website and bought the item I wanted. "
"I bought armor before and it was excellent. "
"I watched all your videos presented of the info I was seeking an u answered every thing to place my order thank u"
"Charging shipping doesn't help those on a Budget and makes those bogo deals not worth it. "
“Thank you for taking the time to give us a review. We see that you did purchase a Buy One Get One Free special that retails for $782 that cost you $391. That was a savings of $391 dollars. Shipping was $34.97, which is a discounted rate for what FedEx usually charges for packages that weigh over 30lbs. We believe you still got an excellent deal on your order. Please consider the fact that there is no other REPUTABLE body armor manufacturer who is going to provide you with the same quality and style of carrier, ballistic protection, and trauma pads that is giving you a 50% discount on their packages. Also, we do offer free shipping for orders that have a subtotal of $499. We hope you consider this information and we hope we can earn a 5 star review from you after you receive your two armor kits! We work very hard to make our armor as affordable as possible for the Freemen of the United States as that is our whole mission... to honor Christ by equipping Free Men with the tools of liberty necessary to preserve God-given rights. Please think about these things. We look forward to serving you as your Armorsmith. Thank you for your business and support!”
"I have been debating about purchasing body armor for about a year now, and you made the decision easy for me. "
"The site was easy to navigate. They had a wide variety that can fit every need. I was looking for something concealable and light weight, and found the perfect product for my situation."
"Great value. Can’t wait to get my order"
A rep from AR500 Armor, AR500EC, has responded:
“Thank you for taking the time to leave us a review. We agree that we failed on several points of your transaction! We didn't ship in a timely manner and our automated email response to your inquiry of your order's ETA did not properly address your concerns. We do see that there was an issue with the address used for shipping that failed FedEx's Address Verification and that put your order in a status that tells us we need to verify it with you. Regrettably, we failed to do that as well and that was the cause of the delay. We understand that is our failure and you should not have had to suffer because of it. We are reaching out to you with the hopes of earning your business back because the service we provide to our customers does matter to us and we want to not just say that, but show it with our actions. We hope we can have the opportunity to do so. We have sent you an email to open up communication there. Thank you very much for your time and support. We look forward to the opportunity to make things right with you.”