"First let me say,AVA was not my first choice to shop.I bought my pc somewhere els first and had nothing but problems,had to deal with horrid support.After dealing with the other company and returning a bad system I did a better job on my research.I checked alot of site for price and for the support ratings and thats how I ended up with AVA.

To be honest I never heard of AVA untill I did some searching for the best company and boy Im glad I did.From step 1 till I recieved my pc was a great experience. Whenever I had any question during and after the build I actualy talk to a person when I called. The price was good the job they did was great and the support was outstanding.

I could have saved a couple hundred dollars like I tryed on my first build.like alot of us know, when you have a problem and your pc is'nt working and your trying to get support for hours on end just to get disconnected( or none ever pics up after being on hold for 2 hours) that a couple hundred bucks is'nt worth it.Like I said before the support from AVA is great from start to finish (dont think the phone rang more then 4 times before I talked to a someone) they even contacted me few weeks after my build just to make sure I was happy and to see if there was anything I need.

I'm very happy with my choice with AVA and I would buy from them again and recomend the heck out of them to my friends.

pics of my build on AVA site. http://www.avadirect.com/forum/forum_posts.asp?TID=737"

"I just received my custom pc, from ava direct, and it had been the best experience so far , for ordering pc parts/or a pc. The company is helpful with questions, and they call you back immediately with any problems or concerns you may have. And guess what, they speak English!!!! I highly recommend anyone looking to buy a pc, to use AVADirect. My only negative, is i wish my overclock was alittle higher then 3.5ghz, but again avadirect was smart and decided to be stable then just set a computer to a max level that would break in a month. My next Pc purchase will definately be with Avadirect."

"These guys were great all around. I got excellent pre-sales support for my questions on the highly-customizable configuration. I got great technical support for a few questions once I had the system up and running. And I got great personalized follow up weeks after the sale. All around fantastic company. Good prices, excellent service.

Oh, and the system comes without any crapware installed!! Why can't the big hardware makers learn from this?"

"I have to give this company the highest rating possible. I was able to get the computer I wanted, while remaining within my budget. My ordered was processed on time, and was well packaged. Customer support was also friendly and helpful, even after after my computer arrived.

If you are interested in getting a custom PC at a price you can afford, I would strongly encourage to check out AVA Direct.

I'm glad I did."

"AVA built me a beautiful custom gaming computer! I ordered on-line, then spoke to Joe. He helped me tweak my order, changing out the CD/DVD reader/burning based on complaints I'd already read about on other web sites. I didn't feel pressured and he took his time.

The ONLY glitch (and it turned out not to be a concern) was that it was accidently shipped UPS rather than the freight shipping I'd ordered. Misha took care of it, and my credit card was credited. I must have messaged him using the on-line tool about 9:00 p.m., his time. I received his reply within 20 minutes!

The computer arrived within 4 weeks, as promised, worked like a gem right out of the box. Everything, including the extra power source cables were included. The "standard" wiring was perfect!

This is my system:

CUSTOM GAMING PC, Core™ i7 SLI / CrossFireX DDR3 Gaming System 1 $3897.04 $3897.04
INTEL, Core™ i7-940 Quad-Core 2.93GHz, LGA1366, 6400 MT/s QPI, 8MB L3 Cache, 45nm, 130W, EM64T EIST VT XD, Retail
THERMALRIGHT, Ultra-120 eXtreme 1366 RT CPU Cooler, Socket 1366, Aluminum
ARCTIC COOLING, MX-2 High-Performance Thermal Compound, Non-Electrical Conductive
eVGA, EVGA X58 SLI, LGA1366, Intel® X58, 6400 MT/s QPI, DDR3-1333MHz 12GB /6, PCIe x16 SLI CF /3, SATA 3 Gb/s RAID 5 /9, HDA, GbLAN /2, FW /2, ATX, Retail
CORSAIR, 12GB (6 x 2GB) XMS3 PC3-10600 DDR3 1333MHz CL9 (9-9-9) 1.5V SDRAM DIMM, Non-ECC
eVGA, GeForce® GTX 285 Superclocked 675MHz, 1GB GDDR3 2538MHz, PCIe x16 SLI, DVI /2, HDTV-Out, Retail
HT OMEGA, STRIKER 7.1 Sound Card, 7.1 channels, 24-bit 96KHz, PCI, Retail
WESTERN DIGITAL, 300GB (WD3000HLFS) WD VelociRaptor™, SATA 3 Gb/s, 10000 RPM, 16MB cache
WESTERN DIGITAL, 1TB WD Caviar® Black™ (WD1001FALS), SATA 3 Gb/s, 7200 RPM, 32MB Cache
RAID, No RAID, Independent HDD Drives
SAMSUNG, Super-WriteMaster™ SH-S223 Black 22x DVD±R/RW Dual-Layer Burner w/ LightScribe, SATA, w/ Software, OEM
LIAN LI, Armorsuit PC-P80 Black Tower Case, EATX, No PSU, Aluminum
CUSTOM WIRING, Standard Wiring with Round Cables
THERMALTAKE, Toughpower, 80 PLUS®, 1200W Power Supply w/ Modular Cable Management, 24-pin ATX12V EPS12V, Quad +12V, Quad SLI Ready / CrossFire Certified
MICROSOFT, Windows Vista Ultimate 64-bit Edition w/ SP1, OEM
SERVICE, OEM System Recovery (bootable CD/DVD only)
SERVICE, System Binder
MICROSOFT, Natural® Ergonomic Keyboard 4000, Black, USB, Retail
LOGITECH, MX™518 Gaming-Grade™ Optical Mouse, USB, PS/2, Black
CUSTOM GAMING PC, Silver Warranty Package (3 Year Limited Parts, 3 Year Labor Warranty)

Could I have saved a couple of hundred dollars building it myself? Sure... along with the headaches THAT brings. I'd spent at LEAST 3 months pouring over the various computer "boutiques," comparing costs, component choices, customer ratings, etc. I have to say I have NO regrets choosing AVA Direct! My buddy checked out my system and is sold on having AVA build his system! Thanks Joe, Misha and the rest of the AVA crew! Job WELL done!
"

"Excellent customer service, excellent sales and support, excellent product!
The Salesperson helped me pick out the right options for me and I got a hot computer I am very happy with. I was pleased with the salesperson's technical knowledge and advise on what components to get and they were courteous and helpful after the sale as well."

"My main reason for ordering from AVA was to purchase a great computer with Linux installed instead of Windows. As a bonus, AVA offers complete control over the configuration (not just the OS) at a price that I couldn't beat anywhere. I got a real workhorse of a computer for under $1000.

My only complaint is that it took what seemed like an unreasonably long time for them to fulfill the order (nearly a month). I gave them plenty of time (I thought) to get it to me in time for a new contract I had landed (requiring a major computer upgrade), but I ended up having to pay for expedited shipping to receive the computer in time to begin my contract. Even so, the CSR was very nice and helpful about the situation, even bumping my order to the head of the line to try to meet my deadline.

Bottom line: great computer, unbeatable price, great service, be prepared to wait for your shiny new toy.

UPDATE: After a followup communication from AVA to see how my computer was working out, I mentioned my dissatisfaction with paying for expedited shipping. They told me to tell them what they could do to set things right. I asked for a new mouse and they offered to send me one up to a price that equaled half of the expedited shipping costs. The mouse is on its way, and I am one VERY satisfied customer. I could not recommend AVA more highly!"

"I was in the market for a new PC and came across an iBuyPower PC at newegg.com. This PC packed alot of bang for the buck, so I did some research on the company. At Reseller Ratings, they didn't fair to well and a lot of forum posts about iBuyPower customer service issues recommended AVA Direct as an alternative company to deal with for custom systems.

I checked out AVA Direct and I'm so glad I did. The website was relatively easy to use for building a system within your budget. Not knowing a ton about hardware, I decided to call their sales office for assistance. In that one phone call, I learned more about hardware than I expected. The sales rep was helpful and informative. Together, we built a system that packs a serious punch within my budget.

If I'd have gone with the iBuyPower, I could've gotten an intel I7 system for the same price that I got the Intel Core Duo system with AVA Direct BUT with AVA, I got piece of mind that the system is going to be done right and tested and delivered as promised. iBuyPower seemed like a gamble as many users complained that the system arrived not as promised or in questionable condition.

AVA builds systems right.

I've had the PC for about a month now and it's lightning fast. I love it!

Recently, my dad said he wanted to get a new PC. I told him about AVA Direct and he recently ordered one through them, too. "

"This company put together a very nice computer, the wire management was very neat.

I would point others in the direction of this company if they needed someone to put together a computer for them because such companies offer you better prices for what you get and they offer more options than the big companies like Dell.

Overall I would give the company and my experience with them a 10/10."

"I ordered a mobile cpu, optical dvd drive and wireless card for my compal JHL90 barebones laptop from AVA Direct. AVA Direct was one of the few e-tailors who carried my laptop components.

The order arrived on time and the prices were very good as well. Overall I am very pleased with
AVA Direct and plan to order from them again. Fianlly, the support staff responded quickly and were very helpful."

"A fantastic company to do business with. I have been interested in gaming computers for a long time and found only a few companies even worth looking at. Among them, Avadirect is the best. They have great pricing, incredible customization options, and fantastic service. I first ordered my brother's computer from here, then my dad's, and finally mine. I got a beast of a machine for a great price. Whenever I call for help I speak to people in the U.S. who are extremely knowledgeable. I am extremely satisfied. I will definitely purchase from them again in a few years. "

"I Bought a Core™ i7 2-way CrossFire™ DDR3 24GB Performance Series System from AVA Direct. I am very pleased with the quality build and performance of this system. The company was great to deal with and I would recommend anyone interested in a high quality customizable system go with AVA. The only negative is the time it take to receive your computer, but it's worth the wait."

"The total price of my machine was amazing it barely went above the total retail cost of all my components combined in my custom machine. I've had it for 4 months now and it's been perfect. I'd say it took about 3 - 4 weeks for them to build and send which I think was reasonable with a custom machine. I would and I already do recommend avadirect to people."

"AWESOME COMPANY!!! Look no further for your custom-build.

This was my first custom-built computer, and the excellent ratings here were a big factor in choosing AVA. They weren't the cheapest nor the most expensive, but they seemed very knowledgeable and accessible. I'm a pro photographer and not a gamer, so one of my criteria was to have as quiet a machine as possible. I left it up to AVA to give me a "rocket" of a machine with ultra-low-noise.

I received the unit, but to my dismay, it was incredibly loud, it ran great, but it left my ears ringing when I walked away from it. I contacted AVA and they arranged for it to be returned at their expense. While it was there, I asked them to OC it and they said they would. They took their time working on it because they wanted it to be perfect when I got it back.

All I can say is WOW!!! I now have that "rocket" I was hoping for and on top of that, it is one of the quietest computers I've ever been around. They replaced half of the fans and manually tweaked the rotation of the others. They also added sound-proofing materials on the sides and door. What I learned from this is that there are other noise factors besides the decibel numbers of the fans, namely: 1)each fan's particular frequency/sound, and 2)the echoing/amplification of the case interior. If you want a quiet, stable air-cooled computer, AVADirect will give it to you, just ask them to copy what they gave me.

As I said, they OCed it to about 3.7 MHz and when I first got it back, it "blue-screened" a couple of times. A quick call to their tech-support and about 2 hours of checking the hardware and working in the BIOS got it back to a super-stable state. Temps are perfect with the Noctua heatsink and the new fans.

All I can tell you is that I now have the computer of my dreams. The warp-speed allows me to blaze through HUGE raw photo-files of 25 to 100 MBs in an instant. And the sound-levels are incredibly low for such a powerful machine.

AVA-Direct is hands-down one of the BEST companies I have ever dealt with. Their expertise and customer support is so tremendous that their competition really has their work cut out. It's clear to me that their mission is to be the BEST custom-builder, bar none. Special thanks go out to Joe, Matt, Chris and Misha.

Nicholas R. (Copperhill)"

"The sales support at AVA Direct is excellent! We've ordered from them several times and have not had any problems!"