"Received what I ordered in a timely fashion with notification throughout the process....I will be continuing to use this vendor.."
"Parts were very well priced and arrived quickly. I didn't get a tracking number to follow the order and had to contact A-1 to get an update, but they arrived on the day the customer service person said they would. I will absolutely use them again."
"Great service! A-1 could not get one of the parts ordered but contacted me to make sure I still wanted the second part. That is keeping the customer first."
"after ordering part expecting to receive it in two days i find out in two days that the part is no longer availible please update your parts list."
"The parts I needed were available and delivered in good time to my address"
"The part that I ordered was very hard to find. I searched locally and at many different sites on the Net. Your site was easy use too. I was pleased that you had it, carefully packed, and shipped it in a timely manner. I will definitely shop here again. Thanks"
"Terrible customer service. I did receive my parts in a timely manner. But when I pointed out that their info on their site was incorrect they were very rude. I will not be dealing with them again."
"Great customer service. Fast shipping.
They had parts for my frig that where
Obsolete and not avalible any where else in
the USA. Thanks A1"
"Fast delivery and no problems I am very pleased with the company.
Can be recommended"
"I ordered a part on 12-04-2012 and as of yet have not received my part but I was charged for the part when I ordered it.It has been over two weeks now. "
"Ordered part from their web site only to find out part was discontinued"
"Excellent. I needed a part that was no longer being made. A-1 had a used one is stock, at a significantly lower price than a new custom replacement would have cost; and shipped it immediately."
"I think your name speaks for it self. You have an A-1 customer service.
I had no difficulty in finding my part and placing my order. Many parts to chose from at an unbelievable price. You have now become my primary
company of choice."
"The part ordered had been replaced by a different part. The different part sent required additional parts. Overall the appliance was not repaired. The additional parts needed made the fix cost prohibative. Overall the ordering and shipping was okay but my repair experiance this time was not so good. I have successfully repaired other applainces with this or similar services numerous times."
" I'm Very Unhappy with A-1 Appliance Parts. I needed a part that A-1 Appliance Parts Website said was a Special Order and they had the part. Then I was sent an Email the next day saying the part was no longer available and not in stock but I know that the Original Equipment GE/Hotpoint Part Is.... Available but at a RIPOFF PRICE that someone like Me on a Very Low Fixed Income can't afford it. I bought this part years ago for $30 so it's definitely not worth $200, $300, or even $400 now. I'm VERY MAD... at GE/HOTPOINT and the Appliance Parts Suppliers for not Continuing to Manufacture the Part and Jacking Up The Price on the parts that are still out there. I'd Like To Give Them ALL.... A Piece Of My Mind! They don't know what it's like to be Poor and Living in Poverty. Now I can't use the Main Burner on My Stove."