"Still have not received my items yet.. So I am very dissatisfied."

"How was your overall experience with A-1 Appliance Parts?

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Date (mm/dd/yyyy)
Order number

Rate your overall satisfaction with A-1 Appliance Parts.

Very Satisfied
Somewhat Satisfied
x Neither Satisfied Nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
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"Excellent - have ordered from them several times."

"It turns out that the part was on back order, s I cancelled the order with A--1 and used a different supplier. "

"Everything was simple and easy, from finding the correct part to submitting payment. The only thing that I would have liked, is a confirmation email that shows that payment was received. I was kind of just wondering if my part was coming until it got to me."

"Excellent all round. Will use again. Canada"

"A1 Parts had what I needed and shipped it promptly. They could improve their process though:
1. The first I ordered was supposedly in stock but was no longer available. They emailed me that the order was cancelled but the website continued to show the item as available.
2. On my second order (for a different part) I expected an "order shipped" email with tracking number. No such thing came. I had to email to ask for tracking info.
I hope that this feedback helps to fine tune this good vendor."

"I spent hours researching a discontinued part for an old oven, and A-1 appliance was able to locate not just 1 part, but a compete set of what I needed. Wade's attention to my request and relentless pursuit of customer satisfaction is unparallel to none. I will definitely be reaching out to them again when the need arises. They truly deserve 10 STARS - not 5!

"

"Order was shipped in a timely manner and arrived undamaged. Part was correct one and has been installed and works! I am happy that it was this easy."

"I found A-1 very helpful in locating a part for my older model oven. It arrived correct, quick & in great condition."

"I was glad that they had what I wanted and could ship it right away."

"we are very satisfied with part"

"Wow!! I have written very few reviews for anybody, but I ordered a reversible grill for my ge oven and I received it within 2 days!! Standard shipping. Plus, the price was lower than their competitors and the shipping was more than reasonable. Very impressed!"

"They were great. Even though I accidentally purchased two of the same product they RMA'd the second without any trouble."

"Poor. I ordered a part (2 parts) for $0.98 each, paid for them and they sent an e-mail later saying the part was no longer available and wanted to sell me a "replacement" $35 part."