"This company's delivery service SUCKS. I had no choice but standard delivery for my order and even though they are in my state and according to UPS a 1 day ground delivery time at a normal rate....this company is STILL waiting to ship my item..."sometime in the next few hours to few days" I highly recommend no one ever order from this company. Pay more or pay same with someone else but pay higher shipping fees. IT WILL BE WORTH IT"

"I am returning this Motorola MB810/ 8278 MOT BH6X for a refund. Reason is as below:

I explained to DeeJay I wanted a new battery not a used one with deep gouges in the battery case. He said charge it and use it. I did not want a battery with deep gouges. He said he was an expert in cell phones & batteries and do not try and tell him anything about phones. He said I was rude. And that he was not going to help me. I said I would contact Amazon & he go ahead. He basically blew me off hung up on me. I called my card co. and also Amazon. Do not deal with this company Dee Jay was rude & wanted me to keep this battery. These are two very deep gouges in the cell casing pushing inward, you cannot guarantee that the battery will not have problems and damage my Droid cell phone later on. So I will handle this through my credit card company since Accessory One does not to handles this matter. They cannot guarantee this battery will not damage my cell phone.

Emails from: Accessory One

Gauges and dents are the same thing. If the battery is not leaking there is nothing wrong with it. If you don't want to use it, feel free to send it back for a replacement or refund. Return instructions or in our return policy. We will inspect the product.

Thanks,

Accessory One

It is common to have dents in batteries. This is nothing new and does not mean the battery is used or defective. Since you are unwilling to use the product, that is not our issue. You may return it for a refund if you would like. Return instruction are in our return policy. There is nothing else we can do for you. Feel free to call your credit card company. We will fight that dispute it 100%.
Thanks,

Accessory One

Also information from the internet states:
The materials chosen must have a high resistance to leakage current. It should be noted that the insulation resistance of materials decreases rapidly with increased temperature. Also, absorbed moisture also reduces the insulation resistance, and moisture and humidity could have a large effect on the surface leakage of a battery.
... All dented cells or batteries with dented cells should be disposed, regardless of.... Consider surface mount technology to eliminate traces and through holes on the ...
"

"They sell products showing "in-stock" status and cancell after couple of days saying it is not awailable, waste of time!!!"

"I must agree with others here. DO NOT BUY ANYTHING FROM ACCESSORYONE! They sent me a different product than pictured, would not respond to my emails, I then wrote a bad review on Amazon. I then tried through Amazon again to get the correct product (they wanted pictures!)and, you won't believe this, they told me they would not help me because I gave them a bad review! I write back and say, you are kidding right? Does that really make sense? I wish there was some way I could send the entire email chain to Jeff B at Amazon, luckily it was only $12 worth of stuff and I spent wayyy to much time on it. And here is the latest kick in the pants. Today they sent me an email saying it is past 30 days so they are not going to do anything, wait...I have been emailing them 3 times a week since I received the wrong merchandise. It is almost funny, just KEEP AWAY! PLEASE!"

"DO NOT BUY FROM ACCESSORYONE.COM UNLESS YOU WANT TO LOSE YOUR MONEY! I have bought a battery for a cell phone with a panel to fit its unusual size, and the panel was the worst quality possible - it broke the first time I put it on the back of the cell phone. The battery was dead even though it said on their website that it was supposed to be brand new. The instructions that they gave me for sending back the battery were incorrect, and I had to pay for the shipping even though they claimed that they will take care of the shipping! I shipped the item on Feb 18th, and I still have not received my refund, and now when I call, I cannot get in touch with them! Please, do NOT buy from this merchant! "

"Horrible! I ordered 2 snap on cases one in blue and one in pink. The blue one fell apart when I tried to take off phone and the pink one dyed my fingers bright pink. Bleach would not even take the pink off my fingers. Tried to call customer service many times and been on hold for over 20 mins each time and I can't keep waiting."

"They ripped me off and refused to give refund after shipping item back. I am getting nowhere with them on refunding an item I returned back to them. I even went to the Post Office to make sure they sent my item out and they replied they did, however AccessoryOne.com is claiming they have not received it. All I am asking is that they work with me but after several emails and calls they have been unwilling to work with me. DO NOT ORDER FROM THEM!!! "

"My transactions have always been very smooth and I and my customers have always recieved the correct products in brand new condition. Michael and his team are very helpful and have made sure that we have everything that we need. "

"i liked your prices and how easy it was to find the phone cases i wanted"

"I agree, also - I sent emails and got dumb responses. Called twice and never got a person to answer (I'm on hold now - it's been 35 minutes so far). I wrote a negative review at Amazon about them. Sounds like you might have gotten MY order! Was it 2 ipod cases, black with blue flowers?? When I check the tracking number it says the order was "Refused" and sent back to the seller! LOL They were no help in getting my order taken care of. What's even more odd is that since then I ordered something from someplace, packaged in two parts, two tracking numbers, one package I got, the other was delivered to someplace in Texas! ...I'm in Tennessee! I've been ordering online for years and had this mistake happen twice in less than 30 days! ****@****"

"Ordering from AccessoryOne.com is fast and easy. Customer service is great. Prices are one of the lowest I have seen for original manufactured items."

"I love their quick and accurate service. I ordered the wrong part once, and they took it back without any questions and sent me the correct part right a way."

"very quick and easy, great prices to boot."

"This company is okay if nothing goes wrong. If you need customer service you will not get it. They do not have a phone number that is easy to find and they do not read e-mail. I will avoid using them in the future."

"Great price on a very expensive accessory everywhere else! Great shipping price and purchasing ability!"