"This is one of the worse online retailers I have ever encountered. I ran into it because it is selling through Amazon.com's website. Not only its merchandises are of poor quality, but worse are its customer services. After wasting a lot of time and receiving the last message from it, I decide to give up and post my experience here.
I purchased a screen protector based on the image and description posted online. But when I received the item, it was totally different. I had to wait several days for its responses for each message I sent to the customer services. And finally I was told I had to return the item for refund, and I had to pay for the return shipping myself. It is a $3 item! For the time wasted and stress, it is just not worth it. Amazon should kick out such nasty merchants who I don't think would survive in an increasing competitive online retailing business."
"BAD CUSTOMER SERVICE!! I received my order and received the package w/ a piece missing. I had to wait WAY too long to get the replacement piece and when I received it, it was in the wrong color. I purchased from this company b/c it was the cheapest...now I firsthand know why to avoid companies like this one. "
"Great transaction! Easy and Cheap! Will Buy from AccessoryOne.com again soon!"
"I purchased multiple items through Amazon from different sellers and when placing the order I gave my work street address for the shipping because it did not specify how the items would be shipped. I never received my order and after multiple, not so friendly e-mails from AccessoryOne's customer service area they essentially told me it was my fault that the items did not arrive to me. Go figure!!! Here is the response that I got from them " I'm sorry but in your last email you said you assumed it was being shipped UPS. Assuming means you are guessing and you really didn't find out to make sure. Which means the blame falls on you and not us, admittedly by you in your last email. We are actually doing you a big service by offering to reship it out to you for free at our expense, once it comes back to us. It cost us to reship it out and we could recharge you shipping to have it reshipped but we not going to do that". Which they never did reship the items to me and now it is June and they are just offering to refund me the money. Still don't have my money back yet or the items. Terrible customer service and I THEY ARE DOING ME A FAVOR and I quote. I thought I was the one who made the purchase from their company. Well needless to say never again."
"This doesn't fit the palm at all. It is too big. Completly worthless. And it's going to cost about the same that I paid for it to send it back and get a refund (minus the shipping in the refund of course) DO NOT GET THIS IF YOU OWN A PALM PRE!!!!"
"I specifically ordered from this store because it was the only one who had a blue battery for my LG chocolate. I received a black one which I could have gotten cheaper elsewhere."
" I ordered my battery for my motorola v3i on march 5 and honestly, i haven't gotten my order yet and its march 17. complicated service, no tracking number. would never buy anything from accessoryone ever again. I do not recommend. "
"Glad I was able to find a replacement phone battery that wasn't a fortune. Thanks"
"Ordering has been a mess! I order my product on the 27 of Feb and a week later had'nt received my merchandise. I e-mailed the company and there was a mix up in the ordering process somewhere so my order had'nt even been processed. I was very displeased. I doubt if I order anything from this company again....."
"DON'T BUY FROM THIS COMPANY- THEY ARE RIPOFF ARTISTS! My order came to $50. It was for a battery, a battery charger,plastic face shields and the "Body Glove" case. The charger fell apart with the first use, the body glove didn't fit. I called the help desk for a return number & they told me to "put the stuff back in the same bag with a copy of your reciept, state your complaint, write RETURN TO SENDER on the outside and we will return those items or give you a refund". WRONG! NO RETURNS--NO REFUNDS--CUSTOMER SERVICE HASN'T RESPONDED SINCE--THE EMAIL CONTACT DOESN'T WORK--AND NO ONE ANSWERS THE PHONE. THESE PEOPLE ARE RIP OFF ARTISTS! "
"I just placed the order and the site was easy to navigate."
"hello i ordered an item on 2/09/10
and to this date i have not recieved anything and the order has been charged already i would like to know how long will it take to recieve it and thru what means will it arrive thank you for your promp attention to this matter
Sincerely
Juan Lopez"
"Bought a battery for my cell phone. Tried to use it, but got the error message "USE GENUINE
BATTERY. -POWER OFF-". Tried to return it, but they said that they never received it."
"This is my first purchase from this site and thus far I am very pleased. The products were at a very reasonable price and I am very pleased with the shipping price. I went to order from another site and they wanted $23 just for shipping my products were only $15 total. So i am very pleased so far."
"it's fast. good . and nicee"