ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.07/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.66/5
Customer service:
4.82/5
Return/Replacement policy:
4.74/5


Verified
5/5

2024-12-25

Return to buy from you year after year

"Our inexperienced required a call to your experts who were able to adjust our artwork to ensure a quality print."


Verified
5/5

2024-12-23

Great display

"I had to rush this and everything went smooth"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-20

Outstanding

"Ordering process was easy, delivery was ahead of time and perfect "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-20

Quick and Accurate

"The entire process was easy and very quick. The display is perfect for our busy trade show schedule this spring."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-12-18

You Guys Made it Happen

"After searching on Vistaprint and Staples for what we needed for a conference, I was so pleased to find the link to ACE on the Mass Conference for Women's exhibitor booth website. Phew! Not only did you have the best kits for first-timer booth exhibitors like us, but you were able to execute quickly as we only had days to design and get printed and shipped.

Once I began the process, the communication and response from Joel and Brian was top notch. And, surprising in today's day and age when that type of customer service doesn't happen very often. My stress level was alleviated and they both helped me get to the final product that would look great and that we could have shipped overnight - just in time to set up our booth.

I highly recommend ACE and I will be a repeat customer after such a positive experience. Well done - you are in a league of your own with both the talent you hire and the way you do business.

Many thanks for helping us have a successful conference.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-12-18

Wrong item replaced

"I had a smurf banner that was defective. We have ordered many from them. I sent a picture. It was in English. Then I got the replacement and it came in Czech. I am sad as I needed an English one. I serve as CEO and Luke on your end and Paula on my end were supposed to sort this. I don't know where the breakdown happened. But now I have an extra Czech banner and need an English one. Ugh."


Verified
5/5

2024-12-14

as promised on time

"smooth responsive delivered pn tomr"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
3/5

2024-12-13

Website

"Website was not working well. It took two days for us to be able to place an order. We called in and was told IT was working on it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-12-13

Superb

"Ace made the entire process of ordering the display so easy it’s phenomenal.
The website and the options are very well organized, the product templates make sizing your art effortless, and even though our final file size was over 300mb, their server handled it quickly without a problem.
Turn around time was ridiculously fast, the packaging and frame design is very professional, and best of all the artwork is beautifully high resolution and exactly as we specified.
Superb!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-12-05

Simple ordering. Good product.

"Ordering was easy. Upload email got stuck in my spam but otherwise was fine. Printing was good and had a fast turnaround."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-12-04

Wonderful and super helpful service.

"Super helpful team getting everything ready in great time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-29

Best Supplier Out There! Seriously

"So many options and perfect help with graphics "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-11-25

Great quality!

"The display is beautiful. They did an excellent job!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-22

Incredible speed, turnaround, and easy production communication.

"We have limited resources and are just newly getting into events, and our experience with Ace Displays couldn't have been more perfect as we navigated ordering these types of items for the first time. From the ordering to design adjustments, to production, and quality assurance-it was all seamless and we couldn't be happier with the results! They will last a long time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-22

Great product

"Quality, ease, speed. No complaints at all. From first call to receiving the order was 4 days!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges