"I called in and spoke to someone who was very helpful. If I didn't speak to him I would've felt a little lost. The display showed up very quickly thanks to Ace working to get it out to me quickly. Thanks guys!"
"Excellent customer service, excellent proof platform to validate the graphic, and excellent website to order. My order was shipped within 2 days since I paid for it and it will be delivered on the same week.
Thank you! "
"The team at Ace Displays went above and beyond to help us get our new sleeves processed and I have to say, the results are fabulous! The team helped our Marketing guru with some formatting and file issues but ultimately got us the proper file format so they were able to process the sleeves.
Not only were they incredibly helpful on the design file side of things, our Account Manager Luke was beyond helpful with assisting us with what we previously ordered, made suggestions, and helped ensure our order was shipped and delivered to a different address that was previously provided.
We're very happy and pleased with the service and product. Highly recommend. "
"Thanks! Your customer service is especially helpful."
"This order has far surpassed any other experience we have had with similar companies. We recently rebranded and will be exclusively ordering from Ace Exhibits as we change over all our visual displays. We are THRILLED to give our business to an American company that delivers at such a high quality with outstanding customer service."
"Great customer service, perfect color match, fantastic design team!"
"Our company needed to reskin a modular pop-up display wall that we originally ordered from AceExhibits many years ago. Navigating their website was easy, finding the product we required, downloading comprehensive panel templates and instructions on how to build and submit art files. Submitting our completed file was an easy process with the online portal generating a digital proof while scanning for any potential problems that would lead to a less than optimal finished product.
My first attempt to upload a file produced an error message of areas of the image that may be too saturated with a total ink value beyond AceExhibits recommended range. Their recommended course of action allowed me to make adjustments to my file, generate a new pdf and upload the revised art file to their site. Once the image passed their preflight requirements, the only thing left to do was to "OK" the proof. Automated emails were delivered notifying me of each step of the upload process to the final approved submission.
AceExhibits advertises quick production turn-around, and they have again lived up to their promise. I received emails regarding the status of production to completion, receiving photos of the completed panels fitted to the modular frame to ensure proper alignment. We're beyond happy with the support we've received from the staff at AceExhibits."
"Excellent communication about art and quick production time. "
"loved how quick and perfect everything was!"
"Easy order, good support, also from abroad. Perfect service."
"The service was top tier. My rep Luke Smith was so helpful and walked me through the whole process.
I literally called him about a million times and not once was he annoyed or non-responsive.
I have been doing this a long time and I've dealt with a lot of reps but not as amazing as Luke!
Thank you for the amazing service! Still waiting to see the product firsthand but if it's anything like their service - I will not be disappointed!"
"Our client, Conrad Pickel Studio, had a really bad issue with the wheels on their display case that was purchased earlier this year through our company, Visionary Marketing, Inc. dba The Ad Agency. We reported our issue to our sales representative, Kristen, and she immediately connected us with the proper department. They took care of a replacement very quickly and satisfied our client’s needs very quickly! They will now be able to go to their next convention with our Backlit Display with the confidence that their case will function properly! Great job of customer service by Ace Displays! Kind Regards, E. Fred Augenstein, President of The Ad Agency and Proud Marketing affiliate for Conrad Pickel Studio, Inc.- one of the very best Stained Glass, Mosaic, Sculpture, and Restoration Specialists for more than 75 years in their industry!"
"Luke was great to work with. They designed and delivered FAST. Going to do more business with them!"
"I've purchased a number of trade show booths from Ace Displays this year, and their staff are always kind, helpful and responsive. I'm impressed with the quality of the booth for sure, but the thing that will keep me coming back is the quality of service they offer. Top Notch In Every Way. "
"We were very happy with ACE's customers service and their ability to work with us on a short timeline."