"It has been over a month you have received that money then but i have never received the batteries that i ordered"
"I came home to a gigantic yellow sealed envelope. There was nothing in the envelope!"
“Hello,
We are sorry to hear the package you received was empty. We try to work closely with all of our carriers to ensure purchases are delivered timely and whole. However, mistakes may occur, in these rare cases, we are happy to lend a helping hand in resolving any carrier issue that may arise.
We would be more than happy to assist. Please contact us via phone at 1-877-345-2263 option #3 or email at Support@acmetools.com
Thank you,
Acme Tools Support”
"This is the second time I bought from ACME they have a great prices and delivered quickly. "
"Shipped fast and as described.
Delivery by FEDEX is the pits. they don't bother to put on front porch so they leave on sidewalk in front of house. FedEx use to be better then post office NOW they are the worst. Every package that comes for they is left on sidewalk and once in the rain."
"Finding what I wanted was easy to find online. My purchase was shipped right away."
"Was having a hard time finding an item. Found it on Acme Tool at a good price and purchased it. Item was shipped promptly and I was kept informed during the entire process from shipment to delivery.
Great customer service. I will be a customer from here on.
CB Jackson"
"Thank you for your prompt service, and shipping the item in a timely manner as well as communicating with me via email on expected date of delivery! The Dewalt DWE43244N angle grinder works great, so I am a pleased and satisfied customer."
"ACME Tools is an exceptional business to buy from. Great products, Great prices, Super fast shipping! I'm definitely going to buy from them again."
"Hat purchase a jacket for my wife little did I know that my son had ordered her the same jacket they returned it with no problem"
"Went very smoothly as usual "
"Never disappointed. Placed an order online to pickup asap was walked in and order was just being finished."
"I've ordered alot & everything we've gotten is in great shape & arrives when said.
Thanks Acme"
"Acme has always been my goto for almost all my tools. I ordered this ratchet set and it was delivered within 24hrs to my door.
Very happy with the quality of these ratchet. The feel is great and 90 tooth drive is very precise. Overall, very happy with this set. "
"Ordered wrong part. Called Acme before they shipped to cancel. Half hour on hold I opted to have them call back. They never called back. When it arrived my wife accepted it not knowing to decline. She then filed for a return. The return said to keep them and it’ll be refunded in 3-5 days. Two weeks later no refund. I don’t want them. I can’t use them. And I will never order from Acme again."
“Hello,
Thank you for your review. We are sorry to hear about your experience. We have forwarded your concerns on to our technicians so they can review the system. Thank you for bringing this to our attention so we can have it reviewed further. We have reviewed your order and will have the refund processed right away.
We apologize for any misunderstanding with our returns process and we are diligently working to resolve any issues that may have lead to the delay of your refund. Please feel free to contact us at 1-877-345-2263 option # 3 for further assistance.
Thank you,
Acme Tools”
"Website is easy to use for everyone.
Friendly staff.
Good products.
Prices aren't bad either.
Thanks!
"
“Hello,
Thank you for this wonderful review! We appreciate you taking the time to order from Acme Tools. We pride ourselves on our prompt service and quality products.
We would love to assist you again with any future endeavors. If there's ever an item you don't see on our website, in our catalog or in our stores, chances are we stock it or can get it for you. We hope to hear from you soon.
Thank you,
Acme Tools”
A rep from Acme Tools, KLAcmetools, has responded:
“Hello,
We would like to thank you for ordering with us. Typically, the process for out of stock items takes two to three weeks. Unfortunately, there is a delay in receiving stock for these batteries from the manufacturer. We are sorry to hear this manufacturer's delay has affected your order.
We understand the need for professional tools can be a time sensitive matter. This is just one reason we allow you to place orders for out of stock items. We want you to be among the first to receive it at our competitive prices once released to us from the manufacturer.
In rare cases, the item takes longer than we would hope to become available. Due to this, we also allow you to cancel your order anytime up until the order has shipped. However, we ask that you please let us provide this product to you as quickly as we are able. Otherwise, please give us a call at 1-877-345-2263 option #3 and let us know what we can do for you.
Thank you,
Acme Tools”