"Great company with amazing teas. I will continue purchasing teas from them!!!!"
"I really like that you can create your own blend and create fandom blends. "
"I'm a frequent customer at Adagio and I order about once a month for the past 8 years. Only once or twice I've had issues (a broken mug and the wrong/missing tea) but they always fix it right away. Lately, there have been no problems and as always, I am an avid fan of their fandom blends! It's really great to get to make teas for your favorite fandoms."
"They provide great teas and a large variety of teas. I do wish that the teas were shipped in tins rather than pouches and I would be willing to pay a bit more for that, but instead you have to buy their tins separately if you want that. They also had a deal when I ordered that provided free shipping, and they also have many free sample opportunities. On more than one of my orders they put an item in with shipping that I didn't order for free! "
"I am so great-full to have found Adagio Teas, the tea taste fantastic and the delivery service is on point. They have a quick and helpful customer service team and they are just what i needed to get through this Coronavirus pandemic."
"I have been buying my teas from Adagio for 2 years now. When I first heard of them I checked out their website and I couldn't believe their prices. So , optimistic, I ordered a sample of a couple teas. Once they arrived (very quickly) I tried at least four of them immediately, I couldn't stop. Their tea is so fresh and has such a good flavor, I didn't know how fresh tea could be when you're used to buying tea bags from the grocery store. I highly recommend anyone who is in the market for great and affordable tea, to give these guys a try first! You will not be disappointed, plus they have a great rewards program and its so easy to earn rewards such as limited supply teas, tea ware, and gift certificates to use in the store!
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"I've placed a few orders and never had an issue with getting the correct items and charges. However, my post office did mess one up - marked it "un-deliverable, return to sender" when it was in fact sitting in the post office - and I reached out both to Adagio and the post office. Customer service is so important. It's worth noting that the post office is 1.3 miles from my home and serves a city of only 4 square miles. Well, I had a response from Adagio within an hour. The post office never answered, never returned my call, and I had to go in to get both some attention and my tea. The difference was striking. Adagio customer service is on point.
Other things I love? Frequent cup point rewards, free samples with social media post, low shipping costs, carbon offset program, and most of all, quality tea!"
"Adagio Teas are always tasty and allow for an outsider to easily understand tea. Adagio provides clear directions for how long to steep and temperature, as well as clear descriptions and user reviews. Teas may arrive with samples of other teas as well."
"Everything about my experience with Adagio has been very smooth. If I had a question that the AI feature on the website couldn't answer, they emailed me. If I still had a question, I could email back and get a very quick response explaining things a bit further. All of the products that I've received from them has been in excellent condition and well-packaged. I will definitely be ordering from them again."
"I absolutely love Adagio. As a beginner's step into the world of high quality loose leaf tea, it's hard to do better than this in my opinion. Their selection is broad, their prices are fair, and they have the best customer rewards program of any I have ever participated in, bar none - and I don't just mean for tea, I mean in general, any product, any company, any service.
I particularly enjoy their custom blend-making tool, which allows you to design a tea blend, even make and upload your own label, and then buy it from them. They will mix the blend themselves according to your specifications, and then ship it to you. So you can essentially make your own custom tea blends, using a wide selection of tea and inclusion options. This includes quite a number of Adagio's official blends, meaning it's possible to construct some really complex and interesting recipes. And you can choose from inclusions ranging from dried fruit like rosehips, blueberries, and cherries; flowers like rose petals, hibiscus, and marigold; to treats and other things like cacao nibs, tiny chocolate chips, and even rainbow sprinkles (aka jimmies). Then they'll ship it to you in a bag or tin with your own custom label printed and pasted onto it.
How much do they charge for the sample-sized tin of a custom blend? Five bucks. That's it. To be honest? I'd pay that much just to get the awesome little tin with my own art printed on it. The fact that there's also like ten mugs' worth of nice loose-leaf tea - of a blend that I personally designed - inside the box for that price is a wonderful bonus.
They even have fun, whimsical products, like an "Earl Grey Bella Luna" blend that's only available on the day of the full moon each month, and a "Brigadoon Breakfast Tea" that's only available on Leap Day! Yes, you can only buy it on one day every four years. (And yes, the teas are definitely worth it.)
I've found their teaware and other associated products to be consistently high quality, too. I not only drink mostly Adagio tea, but I drink it out of Adagio mugs and infusers. I'm really not a "brand loyalty" person. When I get like this, there's a reason for it. I just haven't found quality to compare with this at a better price, so I stick with Adagio unless I'm shopping for *very* high end tea, in which case I go to Asian tea sellers. But short of buying directly from the source, Adagio is the next best thing, I think. A great option for loose leaf tea and tea-related products. "
". It reminds me of Saltire Rock, a candy I became addicted to in Scotland. I has a creamy mouth feel and an aftertaste of marshmallows. I like to use 1/2 a packet of truvia to sweeten into a delicious treat. I do not let this steep longer than 3 1/2 minutes and there is no hint of bitterness"
"I have ordered my teas from Adagio for many years. I have never had a problem with an order. Shipping is always fast. Teas are excellent quality. I have always been please with purchases from Adagio."
"Great delivery speed and wonderful selection, Adagio is my go-to tea store"
"I love Adagio Teas so much! I have so much fun on their website, checking in to see what new samples might be offered for free or what games might be played. Their products are amazing too. So much variety and so much quality with every tea. Even if I don't like the particular flavor I ordered, it is obvious that the product is high quality. Adagio Teas really has enhanced my tea life. Their shipping is also SO quick! They really are the best."
"This is one of the best tea stores out there!"