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Product & services pricing
4.38/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.29/5
Customer service:
4.17/5
Return/Replacement policy:
3.34/5

5/5

2020-04-14

Consistently Great Service For Over A Decade

"I've been ordering from Adagio Teas for about 15 years now. The tea is always incredible quality and their signature blends have remained consistent since I started using them. They are a notch above any other online tea seller"

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5/5

2020-04-12

Great Customer Service and Best Value

"Their customer service has always gone above and beyond for me whenever I have had an issue, even going so far as to add the part I needed for my teamaker to my next order for free! The tea is the best I've ever had, far better than anything I've purchased at the grocery store or *shudder* Teavana. The rewards program *actually* gives you reasonable rewards without having to spend a boatload, and free samples are included with nearly every order! I'll never buy tea anywhere else again."

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5/5

2020-04-08

Love Adagio Teas!

"Quality teas and wonderful company! Lots of rewards to be won and samples to be sent!"


5/5

2020-04-08

Favorite Source for Tea

"Adagio is my favorite source for all things tea! From their quality loose-leaf teas to their teaware, Adagio has everything for tea novices and experts alike. They've got a customer for life! "

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5/5

2020-04-05

Kate

"Deliever was prompt. Teas were outstanding."

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5/5

2020-04-04

Choose one or create your own

"Amazing choice and you can create your own blend. Fast and reliable shipping. also have honey and tea ware. My favorite blends are anything from Doctor who fandom "

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5/5

2020-04-03

Amazing!

"Great company with amazing teas. I will continue purchasing teas from them!!!!"


5/5

2020-04-01

Meets all my tea needs!

"I really like that you can create your own blend and create fandom blends. "

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5/5

2020-03-28

Never have a problem

"I'm a frequent customer at Adagio and I order about once a month for the past 8 years. Only once or twice I've had issues (a broken mug and the wrong/missing tea) but they always fix it right away. Lately, there have been no problems and as always, I am an avid fan of their fandom blends! It's really great to get to make teas for your favorite fandoms."

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5/5

2020-03-27

Great Teas!

"They provide great teas and a large variety of teas. I do wish that the teas were shipped in tins rather than pouches and I would be willing to pay a bit more for that, but instead you have to buy their tins separately if you want that. They also had a deal when I ordered that provided free shipping, and they also have many free sample opportunities. On more than one of my orders they put an item in with shipping that I didn't order for free! "

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5/5

2020-03-23

Great Service

"I am so great-full to have found Adagio Teas, the tea taste fantastic and the delivery service is on point. They have a quick and helpful customer service team and they are just what i needed to get through this Coronavirus pandemic."

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5/5

2020-03-23

Best Tea for the price!

"I have been buying my teas from Adagio for 2 years now. When I first heard of them I checked out their website and I couldn't believe their prices. So , optimistic, I ordered a sample of a couple teas. Once they arrived (very quickly) I tried at least four of them immediately, I couldn't stop. Their tea is so fresh and has such a good flavor, I didn't know how fresh tea could be when you're used to buying tea bags from the grocery store. I highly recommend anyone who is in the market for great and affordable tea, to give these guys a try first! You will not be disappointed, plus they have a great rewards program and its so easy to earn rewards such as limited supply teas, tea ware, and gift certificates to use in the store!

"

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5/5

2020-03-22

Responsive and responsible

"I've placed a few orders and never had an issue with getting the correct items and charges. However, my post office did mess one up - marked it "un-deliverable, return to sender" when it was in fact sitting in the post office - and I reached out both to Adagio and the post office. Customer service is so important. It's worth noting that the post office is 1.3 miles from my home and serves a city of only 4 square miles. Well, I had a response from Adagio within an hour. The post office never answered, never returned my call, and I had to go in to get both some attention and my tea. The difference was striking. Adagio customer service is on point.
Other things I love? Frequent cup point rewards, free samples with social media post, low shipping costs, carbon offset program, and most of all, quality tea!
"

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5/5

2020-03-18

Adagio Teas - Great Tea going the Extra Mile

"Adagio Teas are always tasty and allow for an outsider to easily understand tea. Adagio provides clear directions for how long to steep and temperature, as well as clear descriptions and user reviews. Teas may arrive with samples of other teas as well."

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5/5

2020-03-17

Excellent

"Everything about my experience with Adagio has been very smooth. If I had a question that the AI feature on the website couldn't answer, they emailed me. If I still had a question, I could email back and get a very quick response explaining things a bit further. All of the products that I've received from them has been in excellent condition and well-packaged. I will definitely be ordering from them again."

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