"The price was great for my Nomad II MG other than the fact that it was refurbished which I knew by the "REF." However, it did take them to a week from the time I ordered it to the time I processed. I've heard a lot about the fact that Adamant had bad products, but my Nomad II MG came in a nice shrink-wrapped unopened box probably direct from the Creative. Still, the refurbished one still isn't as good as the retail ones, i.e. bad battery and a constant background humming."
"RUN, DON'T WALK from this place, total nightmare, buyer beware!"
"AAHHH!!!!! NIGHTMARE!!!!!
I chose ADAMANT 'cause i saw how low their prices were. NOW I KNOW WHY.
Their RMA Dept. is decent enough, that is, if you product is DOA (and you don't mind wating 10 days because they ship UPS ground).
But if you want to return... Oh, boy, you better forget it. Approach all purchases from Adamant as if they had a no-returns, no-exchanges, no-refunds policy (even though they say they can) because they will run you around in circles and through the mail until your meager 30 day limit is up.
Oh yes, and don't bother leaving a message unless it's outside their working hours, because it will be several days before they respond."
"I ordered a SCSI CD-burner with card from them at an unbelievably low
price. Turns out it was a refurb, which they should have told me up
front. I'd still have bought it. It arrived when they said it would,
in a slightly mangled box. They had added a SCSI cable outside the
box. The shipping charges were the best I've seen in a while.
"
"As a business buying 10 to 20 pc's a year, we have zero complaints. The company is located nearby and is open till 6pm at the listed address for picking up orders in person. Not a virtual operation, they stock product on site. They are currently expanding to handle more business growth. Web site clearly states 30 day return for any reason your not satisfied with no restock charges. Our experience on returns qualifies it."