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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
1/5

2019-09-27

Bad shipping policy.

"The reason Adorama earned a 1 star and not a 5 is because Adorama only allowed for the order to be delivered to my home and not allowed me to be picked it up at UPS. This inconvenience required me to take a vacation day to wait for the delivery. Without this major inconvenience, Adorama would have earned a 5 rating."

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Verified
5/5

2019-09-27

Best deal by far

"Best deal out there on a brand-new MacBook at $500 off!"

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Verified
2/5

2019-09-27

product smelled like a bottle of perfume

"I'm returning product due to the over whelming smell of womens perfume. Opening the box gave me and instant headache. "

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Verified
5/5

2019-09-24

Always happy

"I have ordered several times from Adorama. I have never been disappointed. This time I ordered a used Nikon lens. It was packed extremely well and was just as described. I love it! Will always order from Adorama."

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Verified
1/5

2019-09-23

Credit Card Scam

"BEWARE: Adorama is a horrible company. DO NOT sign up for their credit card. Their customer service is THE WORST I've ever seen. I would say it's worse than any cable provider. Yes- THAT bad. I made a purchase under the promises that I would receive 18 month financing and when the bills came it was only 12. This drastically changed the monthly payments. Now, they will not change the plan after I've already made the purchase. WORST COMPANY EVER. "

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Verified
5/5

2019-09-23

Competitive price, prompt delivery

"The title pretty much says it."

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Verified
4/5

2019-09-21

Great Paper

"I felt quite good about my experience with buying on Adorama and I already know I like the Epson paper I purchased. The shipping box I received was partially open (disturbing) or I'd give this 5 stars. But the package of paper inside seems to be okay."

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Verified
5/5

2019-09-21

Never a bad experience

"No matter what the issue or what my question is, Adorama is there with the answers and I never have a bad experience. The products are amazing and the customer service is top-notch."

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Verified
3/5

2019-09-20

It took 5 days to deliver my camera

"Even I am vip360 Member it took 5days deliver my camera "

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Verified
5/5

2019-09-19

Best Customer Service from a Big Store

"Adorama has the best customer service. It's noticeably better than B&H. I will never go back to B&H again. Even if Adorama is more expensive, it's worth it to know I will be taken such good care of."

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Verified
5/5

2019-09-19

Amazing photography supplier!

"I have purchased equipment from Adorama for years and have never had a single issue with any transaction. They are my go to vendor."

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Verified
5/5

2019-09-18

Even i have not purchased anything from Adorama, i will definitely give them 5 stars for their quick communication

"I really like how they are professional in customer service role!!"

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Verified
5/5

2019-09-18

Great experience across the board!

"Definitely recommend Adorama. They were cheaper by a lot for the same product, and their customer service was excellent. I ordered my lens for overnight delivery, and it arrived exactly when they said it would. Will definitely shop there again."


Verified
5/5

2019-09-18

Great experience.

"I had several questions about purchasing a Nikon D850. After a chat with a very helpful person on line ,my questions answered I made the purchase."

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Verified
5/5

2019-09-17

Always delivers on time!

"I’ve been buying from Adorama for a while now and I have nothing but good things to say about them. Good price with excellent service!!!"

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