"No issues. Received as ordered and on time. I did order an extra lens case since the lens purchase did not say it included one. So I will send it back. I do not expect any problems"
"Lens was perfect and works flawlessly. Will purchase from them again. "
"I ordered a 35mm lens from Adorama it arrived on time in great shape, I received it yesterday haven't had the opportunity to use it yet. But soon, I'm rather new to digital camera's I have a Canon 80D a few months ago I bought a 50mm lens love it. I was hoping to have this one in time for my granddaughter's 4th birthday party this past weekend, but my 50mm worked amazing got some great shots, I got this lens from Adorama also. I've been very happy with the service I receive from this company they offer the best equipment at a fair price, I would recommend this company.
"
"Very fast delivery (within 2 days); products as described and work well. Thank you. Might need to return because of an allergic reaction to coatings on camera and possibly lens. No fault of Adorama. They're terrific. Thank you!"
"I was in the market for a Canon EOS R mirrorless camera body and did my usual perusing of the big name online photo stores. Coming from a Canon EOS DSLR, I have a lot of lenses that would need to adapt to the new RF mount, which meant getting a $100 adapter. Adorama was giving the adapter away with each purchase of the camera, so it was pretty much a no-brainer to buy from them. The fact that they don't charge online tax to my area made things even better. They also threw in free next day air shipping to me as well. Everything arrived to me promptly and in perfect condition.
A few days later I hopped back on Adorama.com to look at a new lens. I then noticed that the same camera was now $300 off the normal price that I had just paid. I wasn't horribly upset, as I run an online store myself and understand that manufacturers can authorize sales like this on the flip of a hat. I contacted Adorama's customer service and Athena quickly got back in touch with me. She kindly explained their sales policy and let me know that they would be happy to credit the difference to my account.
I have since made two more purchases with Adorama. Needless to say, I have been extremely satisfied with my interactions with Adorama so far, and will be continuing to support them in the future."
"I purchased a backdrop stand and several backdrops. As I removed the stand from the caring case, I noticed several scrapes with missing paint. Looking at the carrying bag, I saw corresponding damage to the interior of the bag. I don't know if the damage came from packaging or shipping but since I needed to use the stand within the next two days, I was unable to send it back.
UPDATE:. I was contacted by an Adorama rep who apologized for the damaged product. I was unable to return the damaged item because I needed to use it right away and had disposed of the shipping boxes. I was offered a credit at Adorama to offset the cost of the damaged item. Truly great customer service and I will continue to do business with Adorama."
"I went online to ssop for lenses, and through their filtering system, I was able to find exactly what I was looking for. Shipping was even easier, and it was very fast!"
"Always great doing business with Adorama. Great customer service too!"
"Ordered the Nikon Z6 bundled in March. Love the Nikon Z6 but the bundle I bought did not have a camera card for the Z series nor did it have a card reader that worked with the card.
After talking to Adorama, they made me whole by shipping a card reader that would work with the Z series cards - AND a store credit.
Moral of the story? Double check the bundle you're buying to make sure it has the products you'll really need - and if it doesn't talk to Adorama.
The camera is good but the bundled items are largely garbage and not worth anything."
"This was my first order with Adorama and I was very happy with their prompt shipment and quality products. I did however send an email question to which they never responded. Maybe phone calls work better. "
"My experience with Adorma is a very good one. I like the product they sale and their fast shipping ."
"By day 8 I called ups, tracked down which warehouse it was in, and went to that location to demand my package. The fault was mostly with ups but the packaging label was poorly written. This is the third package I have ordered from adaroma and it always takes at least 1 week longer than expected to get them."
"The product look real good and as promised"
"I ordered a pair of binoculars on 4/25/19 with 2nd day shipping and I won't receive them until 5/2/19. Granted they were shut down a few days for Passover but they could have shipped my item early 4/29/19 instead of 7pm at night. I will never buy from them again. Shipping is SLOW and refunds are SLOW. Adorama is SLOW period!"
"I received product in record time . Ordered a used item it was better than expected as far as the quality rating...super happy with the purchase. Packaging was superb well done. Adorama ..."