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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-04-08

Happy!

"
The camera and extras arrived right on time and everything is great!
"

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Verified
5/5

2019-04-08

Service was quick and easy

"Ordered a NIKKOR Z 50 mm lens...online service check out was quick and easy. Customer service responded within 1 business day "

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Verified
2/5

2019-04-07

Missing part of my order

"I was missing part of my order, Also the packaging broke as well. "

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Verified
5/5

2019-04-06

Prompt Shipping and excellent value

"I chose the economy shipping and received the lens bundle in less than a week.Lens is excellent and I am craving completely satisfied. "


Verified
4/5

2019-04-06

Good overall

"Ordered my items on Saturday and came on Wednesday with VIP membership. "

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Verified
5/5

2019-04-04

2 Thumbs Up & 5 Stars!

"Bought several Nikon lenses, filters, XQD cards, batteries & camera bags from Adorama in the past month and no matter what I'm looking for they have it in stock and every order was shipped promptly and received within a matter of days. PERFECT! Thanks Adorama!"

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Verified
5/5

2019-04-03

Great experience

"Worked out well. Great experience "

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Verified
5/5

2019-04-02

Best Deals Best Service !! :)

"Its No issues all bases covered as you like it. Regards Brian"


Verified
5/5

2019-04-02

Nikkor 85mm lens purchase

"My experience with Adorama was excellent. I had checked the price on Nikonusa.com. The price on Adorama was a few cents less, and Adorama added a bonus kit of Pro Optic 77 mm filters and other items. I'm curious about the glass quality of the Pro Optic filters; I had not heard of them before. But we will see. The delivery time was just a couple of days. "


Verified
5/5

2019-04-01

Met expectations, and then some.

"Had great experience with Katie H. Via chat, and she laid out expectations, was no BS. I was skeptical on what to expect, but Adorama has my business going forward!"

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Verified
5/5

2019-04-01

Quick fix

"Item damaged in transit, easy fix by staff."

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Verified
4/5

2019-04-01

My thoughts

"I like the product It arrived fast and I have no real complaint. The only thing is I thought the trigger was included, but I think that's on me because I did not read carefully."

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Verified
5/5

2019-03-29

Fair Trade Up Experience - First Trade!

"When I decided to consolidate my equipment, as a customer of Adorama for many years, I decided to give the trade-in experience with them a try. Some of my items were very well-worn, so selling on ebay or FB groups wasn't the best option for me. I also work full-time and have a large family, so taking time to take pictures of each item, running shutter counts, lens tests, posting and then shipping, would definitely delay the selling process for me.

Pricing: Adorama takes a 30 percent commission of the resale price but considering the amount of work they are saving me by photographing, testing, rating and reselling, it was worthwhile for me.

Time & Trading: The trade-in estimate did take a bit longer than expected to receive but with the Nikon & Sony trade-ins bonuses, that made sense. My initial estimate was low, but my adjuster listened, was open to fair negotiation and gave me a great deal for my trade-up after reworking the quote.

When to trade In: I definitely advise taking advantage of trade-in promo times if you want to get maximum value for your used items or trade in for demo items or used equipment. (Alternately, if you just have gear collecting dust or want to apply credit to your dream item, you have nothing to lose by trading in at any time.)

Purchasing Used Equipment: I've been purchasing refurbished Nikon bodies and lenses from Adorama in addition to their Flashpoint equipment, I can vouch for the quality of used/refurbished gear purchased for much better pricing than brand new.

I hope this review is helpful for consumers out there looking to trade in. I'm looking forward to trading up again next year and keeping up with the latest products as they evolve!

Ps- Jack Gold was my adjuster, he was really good to work with, fair and not the kind of salesperson who pressures you into anything. You can request him at extension 2107.
"


Verified
1/5

2019-03-27

Adorama said it shipped, it hasn't

"Ordered the product a week ago. Adorama said it shipped the next day. UPS still hasn't said they picked it up. When I called Adorama yesterday, they said, "Let's give it a few more days." Huh?!? How about, "We'll check that out immediately, get back to you, and express ship it to your for free." No, not quite that..."

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Verified
5/5

2019-03-27

Great service and prices.

"Excellent transaction. We will shop with Adorama again for our needs."

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