"Every thing came promptly and without damage. The prices are well below retail and in some cases below wholesale. I will be shopping with Adorama in the future."
"Ordered new D850 and accessories. Very smooth transaction. Will certainly consider again as needs and wants arise!!!!!!!"
"They are awesome. 99% of the time items are in stock, and those that are not arrive soon afterwards. Great company! "
"Great service and prices! "
"Quick & flawless as with previous orders"
"Ordered and delivered printer with minimal effort on my part. Equipment arrived as described."
"Adorama has competitive prices, I shop most of my photo gear from here or B&H. Since I have Shoprunner subscription through Amex card, I get 2-day shipping for free. I have never had to return anything before, this time I ended up returning (exchange) and it was a breeze... Totally professional experience throughout! "
"I purchased a Nikon Z6 w/FTZ adapter kit and realized I brought the wrong kit. I returned the first kit and ordered the right kit with the Nikonn24-70mm f/4 lens. The return and subsequent order was flawless. I trust Adorama to deliver on their promise and they did. I contacted customers service to check on my refund and it was already processed. I received a confirmation while I was on the phone. Lastly, the price of the new kit was the lowest on the market. Thanks Adorama!!!"
"Almost too easy! From searching out product, to the wish list and then checking out, very simple and direct. I chose free shipping 7-10 days and the order arrived 2 days later! I will definitely keep buying from Adorama."
"Easy to work with, shipped on time. So far so good."
"Decided to give Adorama a good try - purchase $4,000 worth of camera gear and trade in a lens that Adorama sells used for $650. Issue 1) I pay, extra, $50 for overnight shipping of the gear I purchase. Adorama splits shipment into two shipments and one doesn't make it overnight. I raise issue with Adorama and the response I get is "we can't control how the shipper does things". I counterpoint - I'm Adorama's client, I paid Adorama for overnight shipping service, the service wasn't supplied. I get a $15 credit. Sorry, I didn't pay for partial overnight service. Should have been a full credit for what I didn't get, plus something to make up for the hassle. Issue 2) Ask for a quote on the lens I want to trade in, sight unseen, get some song and dance about it being worth $500 - vaguely slipping in that they offer 70% of value, when they sell it used for $650 and on eBay, etc. it is going higher than that. But, I'm thinking, "Ah, $500 is about 70% of $650, so okay, fine." Send it to them. Upon receipt, they do not indicate any issues with gear, and then offer $350. They try to say, "But, we said 70% of what it's worth - and 70% of the $500 we said on the phone is $350."
So, I am sure there are better and worse vendors out there, but Adorama is doing absolutely nothing in the customer service or trade-in area to differentiate it from everyone else. If you find a good deal, maybe go ahead, but don't rely on overnight shipping. And, to sell your used gear, you'd likely be better off on eBay - where the lens I have, with bids, is going for $580. And, I know eBay isn't perfect either - but like I said, Adorama is nothing special here."
"Adorama has everything I need to work on a project."
"Perfect, great price and service. "
"Adorama gets super high marks for running a clean, easy to use website. All relevant product info is easy to find, the ordering and checkout process is simple, and tracking shipments and delivery is superb. Adorama is now my go-to resource for photographic needs."
"This was my first purchase from Adorama! Delivery was prompt and on time. Everything arrived safely and as ordered. Will be using them again in the future. "