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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-03-29

Reliable service

"This is why I keep coming back for more."

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Verified
5/5

2018-03-28

Excellent service

"Items just I was expecting and shipping was fast "

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Verified
4/5

2018-03-28

Good seller, prompt shipping, but no extra packaging

"I purchased Fender bass guitar at a special price (and a killer color), which made Adorama cheapest option available online.
No complaints here - the guitar was shipped promptly, and I received exactly what was listed.

But packaging however was very poor - bottom of the guitar was only protected with 2 layers of cardboard, without any 'pocket' for the strap button.
As a result - the strap button is now twisted and smashed 3mm into the wood, I'll have to take the guitar body to luthier to get it fixed.

It's disappointing but I don't know whom to blame - Adorama or Fender (who made this fragile part so much exposed for damaging)
"

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Verified
3/5

2018-03-27

slow shipping

"I expected faster shipping from the date I ordered. "


Verified
5/5

2018-03-26

Great experience all the way around

"From the order process to deliver of the iMac could not go any better. They under promise and over deliver. I highly recommend them."


Verified
1/5

2018-03-26

Items not listed on back order appear as backordered days after purchase

"I purchased a set of lights that were listed as in stock when I purchased them. Days later I get a message that they are on back order after a partial shipment was made. I was left high and dry for an important photo shoot. The web site should have been able to tell me that those lights were on back order before I made the purchase."

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Verified
3/5

2018-03-25

More adds than products

"I receive more spam from this purchase than from any other company. Purchase was okay, took longer than I thought necessary to pack and ship the in stock items. Overall a week or more to receive. Less Accurate information about the process. Just can’t compete with the amazon experience. I am giving up on the big apple duo I think."

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Verified
5/5

2018-03-25

Impressed

"The deal I got was awesome, but the delivery and turn around was phenomenal. Will definitely purchase from them again in the future."

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Verified
5/5

2018-03-24

Exactly as advertized

"Prompt shipment of exactly the item as described."

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Verified
5/5

2018-03-23

Thanks

"It was delivered before the time expected. Thanks !"

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Verified
5/5

2018-03-22

Adorama ALWAYS excellent

"Was looking to save a few dollars on a lens, so checked out Adorama who had the one I wanted, but $350 cheaper than new. Long story short. I got the glass I wanted, it looks brand new, including the original box, documents and accessories and it was delivered in a timely manner. Since it came from out of state, there was no tax, saving me a total of about $470, couldn't be any happier with the product or service. "


Verified
4/5

2018-03-22

Fast delivery

"Fast delivery for the Nikon D500. "


5/5

2011-12-29

Adorama

"Since Adorama started the V.I.P. 360 program with the product insurance and second day shipping its been an added draw to their website. And with the onset of their own line of credit, well what can I say, even more enhancing. With their financing they offer interest free terms. They have a great selection of products and of course priced competitively. The only complaint I would have is the use of UPS as their shipper. For me they have been inconsistent with deliveries almost half the time."

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Verified
5/5

2018-03-21

photo printer

"I ordered a photo printer from Adorama. Came quickly, and they kept me informed. A fantastic experience!"


Verified
5/5

2018-03-20

Fast and easy

"Smooth transaction, easy shopping"