"Excellent price on-time delivery free shipping and no sales tax doesn’t get any better than that unless it’s free"
"I contacted Adorama through Amazon about matching a B&H price for a monitor. They agreed to match the price then after I placed the order tried to weasel out of it. After making the situation public on Twitter one of their representatives contacted me claiming to want to help. But the service I received was painful. I had to send twenty e-mails to resolve is issue, when it should have only taken one. And I'm still not sure if it's resolved. I left negative feedback on amazon, but even though it was honest, truthful and free of obscenity somehow they were able to have it removed. Which unfortunately means that the Amazon seller ratings are a complete fraud.
Adorama ultimately did nothing to make any of this up to me. They offered me a coupon code for a future purchase but without giving me a reason to make a future purchase. They had an opportunity to impress me and earn a loyal customer but they failed miserably.
Also they shouldn't be allowed to have "prime" on their items because they're unable to deliver anything in the promised two days. My shipment will take five days..."
"Fast and easy to find, order and receive"
"fast and reliable. great service"
"I went w Adorama bc of the tech support before I even purchased. Great all around"
"Great order tracking. Fast arrival, good packing. Valuable freebies. Always good value and service. Repeat customer."
"all i ordered came in just fine thank you very much"
"Happy with Adorama’s service. Keep it up!"
"I've found Adorama to have great prices and friendly staff. My package came exactly when they said it would, and I am very happy with the good deal I got on my new equipment."
"No problems, but bad return policy"
"Will never buy from them again."
"Needed a lens for a photo shoot that was happening in a week. Called Adorama, found the lens I was looking for immediately and had it within 24 hours!!!"
"I absolutely love Adorama! They are my first place I go when I’m looking for a new piece of glass or camera body or even lighting equipment. They are so professional and kind, and their website is so easy to use!"
"Very fast shipping, product was in excellent condition, and it works as intended. Very impressed with the quality of their items as well, specifically the camera sling bag. The editing software was a very nice touch, as well. Overall, very pleased with my purchase!"
"Excellent customer service! Outstanding selection! Knowledgeable staff! What else do you need? When it comes to buying high end equipment you should always turn to a place you can trust. Adorama is that place. Highly recommended."