ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2017-10-12

backdrop

"Great price and a beautiful backdrop for children photography"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-09

It arrived when expected

"I'm happy with my purchase and the customer service. I'll be buying another Xplor 600M for Bowens/Canon SOON!

Thank you
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2017-10-09

Perfect, fast delivery welll packed.

"Ordered on Monday morning, had to fight it out with my bank till they allowed me to pay a huge amount. Adorama was patient and highly effcient
The onlt sad thing is that I can't become a regular client, I have to wait for somebody to visit from the US to carry it in for me.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-10-09

All Went Well

"Adorama offered an item I seriously desired, for the best price I'd seen from a respected retailer. The purchase was simple and quick, and the shipping was pretty fast too. The item is as described, and functions wonderfully."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-10-08

My new lens!

" first trip to Africa and wanted to eliminate a few lenses. Got the Nikon 18-300, all the extras sealed the deal! Thanks. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-07

Fast delivery

" Great deal Love this sub woofer sounds shake my furniture :)"


Verified
5/5

2017-10-07

Great

"Got my D7200 in the mail. Everything looks great. So excited to shoot with my new camera. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-05

A Great Place To Buy

"Their people want to serve their customers. With me they went the extra mile. They are competitive so when pressed they will try to beat competitors prices. "


Verified
5/5

2017-10-05

Good value

"Adorama made purchasing my Fujifilm TX-20 kit very easy and included more extras then other retailers for the same price"


Verified
5/5

2017-10-01

Used Canon 10-22 lens

"I have purchased from Adorama for years and always had great products and service. However, this time I believe an error happened. I purchased a used Canon 10-22 lens and used on 2 cameras the resolution was very poor on a lens with an E+ rating. I have asked to return the lens. I was surprised also that it arrived with very little popcorn packaging, (one thin layer), although in the Canon OEM box. It appeared to be in the condition described on the outside, but every image was just not sharp in any sense of the imagination. I'm sure it was just one that got away. I look forward to dealing with Adorama in the future and this experience has not changed my mind as to the quality and service of Adorama. "


Verified
1/5

2017-09-27

BUYER BEWARE

"I bought a "used" drone a over a month ago that was advertised as "excellent condition". The drone it's self was in very good shape. No scratches or marks on the body at all. So i thought I got a good deal. Then I started using it and recording video. While playing back the video I noticed that it would pause the frame and then jump forward a few seconds. At first I thought maybe it's my computer that has the issue. Tested the video on other computers and found the same issue. So maybe it's my SD card, replaced that, same issue. Sent it in to a repair shop and found that the video recorder on the drone has issues and would cost about $400 just to find the issue. My good deal turned into a money pit. BUYER BEWARE "


Verified
4/5

2017-09-29

Customer Service

"Order offered free shipping but dropdown menu did not show free shipping. Placed the order and requested shipping charge reversed. Customer Service took care of it over night! Impressed."


Verified
3/5

2017-09-28

Problem with Customer Service before purchase/Made up for problem after purchase.

"I wrote 2 e-mails to sales at Adorama requesting suggestions about which digital projector to purchase. Each went unanswered over a period of several weeks. I finally got the information from another outfit and placed the order with Adorama. After giving Customer Service a negative review, I heard from them and was told that my e-mail inadvertently went to spam and my e-mail was blocked thereafter. They weren't sure why that happened, unblocked my e-mail, and offered me a gift certificate by why of apology. My rating went up after their response. I would give them 4 stars for their response but 2 stars for their system automatically throwing a valid e-mail into spam without a live person to review those. That should be looked into and fixed. So a 3 star review it is. "


Verified
5/5

2017-09-28

Quick shipment of new MacBook Pro

"the transaction went smoothly: I received what I ordered, as quickly as promised."


Verified
4/5

2017-09-27

Just what I needed

"Mann this is so awesome and very powerful it really get the job done"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process