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Product & services pricing
3.53/5
Chance of future purchase:
3.49/5
Shipping & packaging:
3.61/5
Customer service:
3.35/5
Return/Replacement policy:
3.56/5
Featured Review


Verified
5/5

2022-10-29

Loving Adore Me

"I had never bought pajama sets before using Adore Me. Every now and then I will order a lingerie piece, but my favorite items that they carry are pajamas. Now that I have gotten myself a few sets of pajamas, I can’t go back to just wearing a t-shirt and whatever random shorts I grab to bed. Their pajamas feel luxurious and comfortable and it’s a nice little treat to spoil myself."

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Verified
1/5

2022-10-28

Bad

"My orders were ALWAYS messed up. Either missing something or extremely delayed. I was always having to email to ask where my items were or complain my order wasn’t complete and they failed to issue a refund or even notify me. Then they would issue me a product credit code and when I would finally see something I liked the code wouldn’t work. So I’d have to email about that as well. I finally recently used a few codes I had left, keep in mind that 2 of them did not work, and I’m done with adore me. The quality has gone down significantly. Things are misshaped often and uncomfortable or don’t fit right. The sizing is also off. There such a huge variation between products I never know if a large or medium will fit me right. Two of my most recent items I ordered with codes are not returnable and they should be, it wasn’t one of those final sales, so I’m just stuck with one that’s too small and one that’s huge. And actually I’ve got several items I’m not happy with because the sizing is horribly off and they don’t fit at all. I officially give up on adore me, I’ll stick to other companies for my bras and lingerie. "

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Verified
5/5

2022-10-28

G

"Great way to shop fits great "

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Verified
2/5

2022-10-28

Inventory issue

"I love the choices on this site! I found several bras but every time I tried to add to cart, I found that EVERY size was sold out? After this happened with 4 different bras I gave up. When I reached out, I was told to wait till mid month to order? So order at the beginning of the month for my subscription then order again just to find the item I want in stock? "

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Verified
5/5

2022-10-28

I love my bras I just wish the clasps were longer

"My bra is Great however it is so tight that I’m gonna have to get a bra extender until the clasps isn’t so tight "

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Verified
1/5

2022-10-28

Dissatisfied

"I never received my order, but was given a voucher to replace item. "


Verified
5/5

2022-10-27

Was too small but SUPER easy to exchange

"I ordered both sets in one size too small (weight really sneaks on ya!) And easily sent both back and got a code for 2 new sets. Unfortunately one I ordered wasn't in stock again so I got to pick a new set and it's on it's way already! Great customer service and cute undies! Altho I wish more undies weren't always mesh. Solid cloth **** seem few and far between! But I definitely feel ****!!"

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Verified
5/5

2022-10-27

Easy!

"Easy ordering and exchange process. The exchanged item I swapped out for got to me before they even received my returned product. It was so easy to get my label for the return package to drop at USPS. I'll definitely use this site again!"

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Verified
2/5

2022-10-27

Slow Shipping. Poor Choices

"Over time we have noticed that the product choices have got worse and fewer. They stopped shipping items in the nicer boxes and went with the cheaper Amazon style bags. Returns are easy. Items fit true to size. But if you are a common or average size they will run out of your size fast. "

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Verified
3/5

2022-10-27

Great product, horrible service

"The title pretty much says it. They make a really good product, but best of luck to you if there is even the slightest issue. Their customer service is horrible and if you absolutely need to interact with them, don't plan on an easy experience. They are often inattentive and incompetent. If AdoreMe showed even the slightest interest in resolving their customers issues, I'd happily give them 5 stars. Unfortunately, they do not."

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Verified
5/5

2022-10-27

All around love the product

"First time was a success, thank you for providing products as advertised and size inusove on top of actually being flattering and ****"

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Verified
5/5

2022-10-26

Happy Customer

"Products arrived on time, in good condition and as described. I'm happy with the product and service!"

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Verified
2/5

2022-10-26

Late

"My package took a while to come "

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Verified
3/5

2022-10-26

Shipping Delays

"Continuing problems with there warehouse which causes shipping delays."


Verified
1/5

2022-10-26

DO NOT RETURN THINGS

"I generally LOVE Adore Me, but their return policy is a SCAM. DO NOT just think if you send it back they get it. They throw it somewhere and then 3 months later CHARGE YOU WIHTOUT NOTICE. My credit card company told me about the charge. I sent everything back as I was supposed to within DAYS. And they don't have proper customer service, so you can't really get help from one person. My charge was refunded after not too much trouble, BUT IT SHOULD NOT HAPPEN. AWFUL, AWFUL SYSTEM!!!!!!!"

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