"My wife ordered a number of outfits for a boudoir shoot that she had to cancel, the shipping was delayed over 10days because Adore me goes for the cheapest route possible. Her order is delayed since they used USPS to Pitney Bowes. Money out the window and Adorme basically said too bad."
"Ordering clothing online is a pain. Being a plus size woman, makes it harder to find clothing. I’m amazed that what I ordered actually fit! I will be ordering again!"
"I been trying to exchange no luck "
"Poor quality bad customer service "
"All my choices fit wonderful. Wish the colors I wanted were still available but nonetheless still happy with my purchases time and time again."
"Everything I have ordered from adore me is of great quality, and their customer service is wonderful."
"Great experience. Adore Me have beautiful underwear and it’s so comfortable "
"Anytime I have needed to check on an order or get any type of help they have been quick to respond and happy to help. Can’t say that about too many companies. I’ve stopped shopping at places bc of their poor customer service and I have yet to run into that with Adore Me! "
"Third purchase but each purchase defaults to membership at a cost. Trying to cancel the membership is a chore and makes purchasing a hassle. "
"I am always hesitant buying bras online. Typically, they show up and are ill fitting and cheap. Not these bras!! I am SO happy with my purchase. I really needed t-shirt bras so I bought 2 sets in different colors and then a "fancy" set. All three bras and undies fit perfectly and are VERY comfortable. The size and fit are perfect. I will definitely shop here again! "
“Hi,
Thanks for the review!
We are delighted to hear you had a great experience with us! Hope we can impress you again and again.
Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie!
Best,
Adore Me
help@adoreme.com
”
"Cheap products bad fit not enough body suits and they didn’t clasp in the crotch. "
“Hello,
Thanks for contacting us.
So sorry to hear that you had an issue with your order! I’ve reported this error to our warehouse team so they can look into it.
I’ve now issued a $10 store credit as compensation for the trouble and it’s available for use whenever you like.
To quickly have this fixed - you just need to start an exchange online so you can reorder a new set at your earliest convenience.
To start your Exchange or Return, you just need to log into your Adore Me account, using a laptop/desktop, and follow these steps:
1. Go to My Orders
2. Select the order that you’d like to Exchange/Return by clicking the Arrow sign found on the right side of the screen, pointing right.
3. Click on the Create Return/Exchange button that's located at the bottom of the next page.
4. Choose whether you'd like to Exchange or Return then, click Continue
5. In the next page, click on the Print Label button and follow the easy steps to Return or Exchange your order.
Useful info: At this time, you can return your set(s) within 30 days since the order's delivery date.
Please refrain from returning packages to self-serve drop boxes as this may result in delays.
Some more useful deets: you can only use one voucher code at a time, which means you need to place multiple orders if you’re exchanging multiple sets.
If you need assistance with anything else, please let me know. I’m happy to help!
Best,”
"I love Adore Me!! They actually fit me, and are made of good quality, for a reasonable price"
"This bra is super soft and very comfortable.. Unfortunately the picture of the model wearing it clearly has breast implants because I expected this to be a thick cup matetial with a larger band But when I tried it on it did not fit like that whatsoever.. Doesn't support me as well as I had hoped, almost too soft. Kind of looks droopy"
"The codes given often don’t work or get canceled. Often, after I return an item it gets stuck in their warehouse and then I get charged for not returning the item, even though I returned it. I’ve spent way too much time and energy chasing returns to the point it made me pause my membership. Also, the BOGO often doesn’t work correctly in checkout on the app, which has prevented me from making more purchases. Great merchandise but terrible return process. "
"It’s been a month and I still have not received my merchandise no resolution "
"The pieces were a true fit (curvy 4x), under ware is a tad bit too big but not too concerning. Only issue was the duration of time it took in being delivered! But overall, I’m a satisfied customer! Will purchase again!!! **** pieces with style and color; happy spouse, happy house!"
A rep from Adore Me, Adore_Me, has responded:
“Thank you Manuel for your feedback!
We apologize that you have experienced this inconvenience.
To start your Exchange or Return, sign in to your Adore Me account and follow the steps below in the Internet browser of your choice:
Go to My Orders
Select the order you'd like to Exchange/Return by clicking the Arrow sign found on the right side of the screen, pointing right.
Click on the Create Return/Exchange button that's found at the bottom of the subsequent page.
Choose whether you'd like to Exchange or Return then, click Continue
On the subsequent page, click on the Print Label button and follow the easy steps to Return or Exchange your order.
Useful info: At this time, you can return your set(s) within 30 days from the order's delivery date.
To your personal email, I will send you detailed information about the exchange process.
Kind regards, Adore Me
help@adoreme.com”