"My wife ordered a number of outfits for a boudoir shoot that she had to cancel, the shipping was delayed over 10days because Adore me goes for the cheapest route possible. Her order is delayed since they used USPS to Pitney Bowes. Money out the window and Adorme basically said too bad."
"I was excited to see that I could get my order so quickly, it said it would ship within 24 hours… I received my order almost a month later. I love my items but was very frustrated by how long it took to get to me especially when it told me how quick it would get to me. I didn’t enjoy the false promises. "
"Girl friend loves the products that I purchased from adore me . "
"I love all my items from adore me!! Always great quality! Would love to see some cheaper prices. "
"Your product is always 2-3 days late and your tracking software is not accurate because it rarely works for me to be able to find my boxes."
"Out of the 4 things I bought, 2 were completely wrong. How do I return to get my money back? "
"Shopping is always so fun and easy"
“Hello,
Thanks for taking the time to review us!
We work hard to meet customer expectations and we’re thrilled to hear that we hit the mark for you.
Looking forward to impressing you again and don’t forget that we’re always here if you need us!
XO,
Adore Me
help@adoreme.com”
"I really like the quality of the clothing but I did get notification that my last order was delayed so it took longer to receive."
"My bra arrived with a tear down the center front! Because it was on sale it was a final sale. It took 5 days for customer service to respond to me. They offered to let me exchange it. By that time I had already given up on them, sewed the bra and was on vacation. It looks terrible. I won’t shop here again. "
"Love your clothes etc and set up. I do feel like my shopper should know things about me now like I only like **** push up type bras and things made with bras in them etc."
"the **** deal was terrible no wait band. all other underwear has a waist ban why not these? fiancé hates them but loves style/"
"On both orders, shipping took along time. I was sent emails stating they were behind. Then I was sent a discount. I'd rather have free shipping or expedited shipping at that point. "
"I am not impressed with the quality with the pricing. 90 percent of the time the sizes run small. The material used on the majority of the items I purchased are rough on the skin."
"When ordering sale items I would have to switch color to find one in my size. But not all the colors are on sale. So after switching back and forth and navigating screens the shopping experience is frustrating. I even messed up in the end and changed a color forgetting to double check if it was on sale and ended up paying over 3x what I had expected to for my order. Sale items should be separate from non sale otherwise it feels like the company is trying to trick you into paying more. "
"This is such a wonderful brand. High quality and cares about their customers. Everything I ordered fit me so well. "
"The only reason AdoreMe received two stars is because of the length of time it takes for my order to get to me and the low stock on everything that I like! "
A rep from Adore Me, Adore_Me, has responded:
“Thank you for reviewing us!
We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.
However, please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we provide 1-2 business day processing time and 3 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.
Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me - help@adoreme.com
”