"Both men with whom I dealt on the phone were articulate, thorough and helpful. My complex computer problems were completely solved--my computer and printer have never worked better. Many thanks. P.S. The work was done in under the promised 6 hours!"
"Called in to get computer cleaned up, was slow booting up, suppose to take no more than 6 hours 26 hours later my computer is completely frozen up and I canceled my membership and they do not care as they claim and will not help fix any issues "
"Support was extremely professional, timely, and friendly. The supporting actions provided accurate, timely, and satisfactory results with one service call."
"Such a relief to have help when I needed it the most!
My dead computer - alive and working in just hours.
Continued support with competent, friendly, patient computer persons - thank you. "
"Both of the Techs that talked to were very knowledgeable and very helpful getting me signed up for your programs. I will tell everyone I know that they should consider talking to one of the techs to sign up for your programs also. My computer is working faster and most of the programs are quicker. My computer is very old but it works faster than it did when it was new. "
"Am very pleased with the service provided, and the help provided to my computer fixed."
"I have used the services of Advanced Tech Support for about 6 months. For me, they have been a wonderful technical assistance for keeping my PC in prime working condition. They are on call 24/7, and they are well worth the initial cost plus the minimal monthly fee. They respond immediately to a phone call from me, and they work at problems until they are solved. I would give them a Top Notch rating!"
"They did A excellent job getting my computer working"
"Advanced Tech Support is your first go to place when experiencing computer issues.
I have used them for the past year and I couldn't be more satisfied. They respond faster than anyother computer repair shop without leaving your home. They are very courteous, professional, extremely knowledgeable. My computer has been cleaned up and repaired everytime I called them.,
Try Advanced Tech Support, you well be glad you did!"
"We ordered the life-time monthly service for our four home PC's, starting with full system tune-ups and installation of PC-MRI on all our systems. The systems all run a lot faster and smoother, and the technicians were very patient and polite during the service calls, despite the fact that the place seems to be buzzing with calls in the background. The senior Tech Andre taking our initial call took all the time to take us though the process. We are Very Happy with the services or ATS. "
"The tech who was assigned to take care of my issues did a fantastic job. He was very helpful and supportive. One of the best experiences that I've had in years dealing with tech support. He spoke perfect English and was easy to understand. Not like other company's that use people from India or other countries that think they are speaking English but are impossible to understand. "
"At this point, I am pleased with the results of the technician's work on my computer. The problems were seriously compromising the usefulness of the machine and now, after their work, I seem to be getting back to normal. So as long as everything continues this way I will also continue to be fully satisfied with my experience with Advanced Tech Support."
"I am, so far, satisfied with the work done by Advanced Tech Support. I am not computer savvy, and the gentleman was very patient, explained everything being done. Yes, I would recommend them."
"I found the people at Advance Tech Support to be exceptional
in servicing my computer requirements. When I first contacted A.T.S. last Sunday in relationship to malware problems, ATS' Technician (Andre P.) was extremely patient and helpful with me. He spent in the neighborhood of close to four (4) hours assisting me with my computer issues. That is great support.
I have great confidence in the people at Advanced Support.
Charles T Carroll"
"As a non-tech person, I find ATS personnel personable, accommodating and very patient when I am frustrated and need assistance with a computer problem or issue."
A rep from Advanced Tech Support, rdrelations, has responded:
“Hello nbc079,
I am very sorry to hear of the recent complications that you have experienced. Advanced Tech Support is dedicated to making our customers happy. We have thousands of happy customers.
Computers can be very complex and temperamental. We try our hardest to fix these issues the first time around. However there are instances that more time is required to correct a problem. We always stand behind our work at Advanced Tech Support and encourage you to contact us if your computer is not running at optimal levels. However, because you canceled your subscription with us unfortunately we cannot fix the issue.
We care about each and every one of our customers and this is why we have thousands of happy customers. If you would have reached out to us before the cancellation we would have gotten your issues resolved. Like we said computers can be complex and may take more time to fix the issue.
Please reach out to us via one of our official support channels if you do require speaking with us.
To contact one of our support agents please visit our contact page here: http://www.advancedtechsupport.com/contact-us.aspx
You can chat with a live chat support person from 8am to Midnight EST time 7 days a week. If you like you can call us directly at 1-800-978-4501 24 x 7”