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Verified
5/5

2014-11-07

"The people at Advanced Tech Support were very professional and courteous. I am pleased with the repairs to my computer. I will continue to use this service in the future."

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Verified
5/5

2014-11-06

"techs are very patient, and professional."

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Verified
5/5

2014-11-06

"The representatives were helpful in correcting the issues with my computer. They told me what the problems were and suggested software that was needed to keep viruses and malware out of my system. I've purchased the advanced tools and am quite happy with the results. And I already have told my friends about Advanced Tech Support.

One of the biggest advantages I appreciate is that I didn't have to take my computer to a store, leave it there for who knows how long and hope the computer works as it's suppose to when I got it home. Being a remote fix, I called in when the work was done and kept the representative on the phone while I checked out my computer so if I had any problems they could address them immediately.

I have to also say the representatives were very calm even when I was upset and frustrated. The customer isn't always right but not one of the reps I worked with were very professional.
"

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Verified
5/5

2014-11-06

"i was very pleased with the service i recieved, quick, responsive, positive and the customer service was excellent."

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Verified
4/5

2014-11-06

"I began this program on Oct. 31 and used it every day (as long as the internet was working. I talked to Eric, Kevin, Steve, Mercalo, Yulri, Robin, and Kevin. They were very helpful steering me to the right tech. Step by step w/ downloads, scanning for function of ea. new program, 3 the first day..and lastly yesterday with 17 downloads of drivers I needed.

Thank you all so much!
Nina Gatlin
"

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Verified
4/5

2014-11-06

"
Advance Tech Support was very helpful in solving my situation. They helped me to understand what was happening as they were taking care of the situation and they were patient with me.
"

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Verified
5/5

2014-11-06

"Global Peace of Mind

When you need IT support you want to feel confidence in your tech .
When you use Advanced Tech Support you will not only be confident of results but also have a gratifying peace of mind .
They work tirelessly to provide solutions for your issues day and night wherever you reside in the world .
I have moved between 4 countries and 3 continents and they have always been there for me .
I would highly recommend them - the best in the business bar none !


"

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Verified
5/5

2014-11-06

"This is the best tech support I have ever had - so professional. These guys know what they are doing!"

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Verified
4/5

2014-11-06

"To much time on phone with tech."

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Verified
5/5

2014-11-05

"They handled some awkward problems on my computer with good humor and efficiency"

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Verified
5/5

2014-11-05

"They were great. They fixed my problems"

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Verified
5/5

2014-10-30

"The rep I spoke w/ concerning my technical issued was extremely helpful and patient. The problem was eventually resolved."

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Verified
5/5

2014-10-30

"I have to say that since I contacted Advanced Tech Support a couple months ago, my laptop is running very well. I like the fact that I can speak to a live human being in the US shortly after I call and that they can see my screen and understand what I am describing. They usually have been able to resolve my issues quickly. One downside is that after spending several hours attempting to resolve an application problem I was having with Quicken software, they were unable to resolve the problem and referred me back to Quicken. Even if you pay Quicken for support, they only offer it on line and their people could not fix the issue either, so I don't hold that against ATS."

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Verified
5/5

2014-10-30

"Advanced Tech is a great support team. They had my laptop up and running in no time at all. I am very happy with their support. They were courteous and very helpful. Thanks guys I appreciate all your help. "

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Verified
5/5

2014-10-29

"My computer was starting to freeze every time I tried to do any thing. I was glad to find someone who could fix it and I did not have to take it out to a store and get charged a lot more than what I paid for this service and it has a guarantied for the life of my computer."

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