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Verified
5/5

2013-10-24

"My two online contacts with ATS were excellent. Your representatives were helpful and the second one, in particular, was patient and worked to resolve my presenting problem. My initial reason for signing up with ATS was also fixed without any drama."

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Verified
5/5

2013-10-24

"I have had excellent service every time I have asked for help from Advanced Tech Support. I have had some very confusing requests due to my lack of computer knowledge...and have never been treated rudely or impatiently. Have been very pleased, every time I've contacted Advanced Tech support."

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Verified
5/5

2013-10-24

"I have a lap-top Asus computor whic I puchased in Dec 2011. It had a blue screen problem from day of purchase. In Jan 2012, we were in Weslaco Texas and I took it to them to repair but after 1 month, they could not repair it. Between Micro-soft and Asus, it was decided to replace my lap-top. It only worked for about 6 weeks and the Blue screen started to come up again. In August of this year I purchase a 1 year PC Cleaner Pro software to resolve my problem. They contacted Advanced Tech Support to help with the problem. Advanced Tech have worked on it twice in the last week doing remote repairs and it now appears to be working properly in all functions. I am impressed with the amount of effort and time that they put into resolving this problem as they were the only organization that seemed able to correct my problem. Thank you."

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Verified
5/5

2013-10-24

"Great! They Fixed Original Issue Quick after Looking all thru computer.Then they fixed a few other things as well. Carol and I are well pleased. Advanced Tech Support Techs are always Smart and Quick! Thanks,GranPa David Tharp for Carol and David -Tharp from Tallahassee,Fl"

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Verified
5/5

2013-10-24

"Work was done quickly, kindly, and efficiently."

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Verified
5/5

2013-10-24

"customer support was great. Solved my problem and gave me knowledge that I needed to know about owning a computer and protecting my id online.as a first time computer owner and not being very computer educated it was a great experience to deal with people so well informed and willing take the huge amount of time to help make my computer run right and inform me of what was needed to keep it that way much thanks you all where great "

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Verified
5/5

2013-10-23

"I am very pleased with this merchant. They are friendly and easy to work with. Every one I have spoken to has been excellent!!"

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Verified
4/5

2013-10-23

"Your support representatives were very helpful, downloaded the updates, cleaned up the hard drive, unnecessary programs and malware."

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Verified
5/5

2013-10-23

"the first two people i spoke with were very helpful. the third not so much, but he did finally pass my computer/issues onto a more experienced technician. I went to bed and when i got up the multiple issues were resolved Thanks!"

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Verified
5/5

2013-10-23

"I had a very helpful Tech who took care of my problems and was very polite. I appreciated his prompt solution to my computer troubles."

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Verified
5/5

2013-10-23

"Per my review, it seems that the Advanced Tech Support fully loaded the Malware software. From what I can see it effectively did the job. "

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Verified
5/5

2013-10-22

"I had advanced Tech Support clean out my computer from viruses and malware and install both the PCMRI Software and the Panda Internet. When I contacted them I was having problems playing games it was not recogninzing my flash player. They solved the problem and were professional in all aspects."

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Verified
5/5

2013-10-22

"After several hours of Trauma I got through to Brian Hill at ATS who sent me on the right track the to resolution of the problem with my laptop. He was able to talk me through the process, in such a manner that a non computer literate "senior" could follow and suggest a solution.

I could have gone to PC World or similar to achieve a resolution but felt that the service offered by ATS was impartial and as such I was delighted to go ahead withe the solution offered. Not cheap but I fell well worth the money.

Thank you Brian and ATS.
"

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Verified
5/5

2013-10-20

"First off, I want to say thank you. Advanced tech support did wonderful on my computer they did everything and more than I hoped for! I liked how the technician guided me step by step through the process and also taught me information that every computer owner should know. My computer works better than the first day I got it. I was very skeptical about it at first, but it all payed off."

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Verified
5/5

2013-10-20

"It took some doing but this old dinasor seems to be working a lot better and I can actually send emails. Thanks to all who made it possible!"

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