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0.00/5
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0.00/5
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0.00/5


ResellerRatings
Verified
5/5

2019-07-23

I am a MAJOR fan of ATS. I would be lost without them.

"I have been a customer and a major fan of ATS for several years. I so depend on your expertise and knowledge to correct the occasional issue that happens every once in awhile. With technological advancements happening at light speed, and the clutter of the internet, it is only a matter of time before a computer needs a tune up. ATS is the best in the business, from my point of view, and I am so grateful they are there when I need them the most. (24/7)"

Pricing of products and services
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ResellerRatings
Verified
5/5

2019-07-03

Your patience is my salvation

"My laptop did upgrades over night. While doing that, that procedure uninstalled the software needed to run my printer. I did not know that had happened until it was explained to me by your ATS repairman. I recognized that there was a problem with the connection between my printer and my laptop, but fixing it myself was out of the questioned. I needed several items printed right then. So the only help I knew I could rely on was ATS. Every time I have called ATS whatever the problem has been it has been resolved. Having my laptop repaired without having to take it somewhere and then wait what seems like forever to get it back has been the great discovery ever. Because I am not a computer nerd I am a a loss when it breaks. There has always been someone at ATS to help me. If you were to give out gold stars for patience there would not be enough to go around in a 24 hours. Thank you again!"


Verified
5/5

2019-07-02

Interuptions

"Internet connection problems,service man said tree was in the way. Advanced Tech Support alerted me it was internet connection. T.S."

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Verified
5/5

2019-06-29

Finally, computer techs that actually know what they're doing

"Several times the past few years I've had issues with my computer. Every time I contacted Advanced Tech Support the issue was resolved. One time it took the techs a few hours to find the problem, but find the problem they did. I will stay with Advanced Tech Support for as long as I own a computer."

Likelihood of customers making future purchases

Verified
5/5

2019-06-01

OUTSTANDING

"I feel very safe phoning I know I will get the best service ever , Always happy to help and solve the problem . They have even helped me re install my printer when I said I was thinking about throwing it out the window !!! the young man told me he would help me and he did .

Thankyou Tech team your brilliant
"

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Verified
5/5

2019-05-31

Very Helpful

"Tech, as always, was very helpful and resolved my issue in a short period of time."

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Verified
5/5

2019-05-30

Owner of Insurance Company

"My experiences with ATS has been very good.
"

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Verified
5/5

2019-05-27

Quality and service

"Our experiences with ATS is always good. "

Overall customer service

Verified
5/5

2019-05-25

Total satisfaction

"Tech support did an awesome check and I was totally pleased with the tech and his performance. "

Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-05-23

Outstanding

"I felt very safe and having the comfort, knowing they have my back, yes there maybe others company's that know the computer, but when it comes to Advanced Tech Support, they are a cut above other support computer company's . they know there stuff, they really do....." M. Phillips"

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Verified
5/5

2019-05-13

Computer support service

"This company is available any time I am having a problem. They can assess my computer remotely and discover and correct any problems. They also offer routine maintenance."

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Verified
5/5

2019-05-05

Droitwich

"I am a wrinkley and not very clever on the computer except for basics so when something goes wrong I have only one path to take and that is to connect to ATS. I don't think I have had a lady in the past but I would include them with the male staff and say they are absolutely fabulous. They understand my garbled problems and step by step they tell me what to do and what they will do to solve my "ailments". They are absolutely brilliant - keep up the good work. "

Likelihood of customers making future purchases
Overall customer service
Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-03

Outstanding service

"I have used ATS for several years and would not consider ever changing. Every time I call they fix the issue quickly and seem eager to do it. They are always courteous and professional. I say their business is the right stuff."


Verified
5/5

2019-04-23

best computer help in the world

"i have been with ats for many many years and i so highly reccomend everyone to use this service even if they are computer savey. i love this company and all of their representitives. they are so smart and so patient and laff at my corny comments. best service ever. and they will help me 24-7 . at times i was up early morning and they were still there for me. I LOVE ATS!!"

Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-04-20

Outstanding Tech Support

"I've used Advanced Tech Support (ATS) for many years. Each time ATS support was needed, their work was always accomplished quickly in resolving my computer problems. Recently, I noticed that my past 2 charge card statements had no ATS charges. I was concern because I value the work that ATS performs. I called and the problem was immediately resolved. "

Pricing of products and services