"The Reps are very knowledgeable and take care of my issues well, I wish it could be a little faster sometimes. Very polite and thorough none the less."

"I've been with ATS since they were a tiny company in Florida. In all these years, I've always been pleased with their service. They are top notch and will do whatever they must in resolving any problem. ATS has saved me more than once. Once, a particularly bad malware program shut down my computer. ATS sent me a disc with a program on it that helped them get into my computer. That, in my mind, is really going the distance. They are essential for my piece of mind, when it comes to my computer."

"Service was good fixed my problem. I talked to 2 or 3 different reps most spoke good English, but was able to understand ones that were iffy!

Thanks for betting me going.
"

"While ATS was unable to actually fix my computer, they were able to explain that my problems stemmed from my server, Hugh’s Net. Not to evaluate Hugh’s, but yikes. The first technition did the usual tune up and clean up. But my problems persisted. So I had a second technition check the machine over and he called me back and we discussed why I was having problems with slow reaction and freezing. Again, Hugh’s. As a side note, while living out in the boonies Hugh’s Net is better than nothing. Satellite service is very slow and the company rations the customer’s speed down as the use continues to rise during a billing cycle. So, just sayin’...if you are looking for speed, it’s not with Hugh’s Net. So, the techs were very patient and they didn’t try and sell me something to speed up my machine. I have been an ATS customer for about 10 years and have always been very happy with their service. "

"Expert service person(s). Solved the problem expediently each time. Like the ability to clean up clusters without having to take the computer for service. "

"I have great confidence, in knowing that these techs completely know what they are doing...I have always been satisfied with the work they have performed on my computer. I trust them to the greatest level of integrity. Thank-You"

"Excellent service would highly recommend to anyone with a computer. They are extremely professional and always talk at my level of understanding."

"THE BEST TECH SUPPORT I EVER HAD. TIME IS NO MATTER, DAY IS NO MATTER, HOLIDAYS NO MATTER. TECH SUPPORT IS ALWAYS THERE. PRICE IS ABOUT THE BEST YOU WILL GET. SO POLITE, IF ONE CAN,T FIGURE IT OUT THE, THERE IS ALWAYS SOMEONE THERE THAT WILL. THANK YOU TECH SUPPORT.
"

"I recently had an issue with a new desktop tower I purchased. I couldn't get it set up properly due to a persistent drive error. So I turned it over to the ATS troubleshooting experts who had the issue corrected in an hour. As always the team members were curteous, fast and eager to help. I've been with them for years and I'm looking forward to many more years of excellent service."

"I received an email that said I had requested a cancellation. I did not. I called and was told that my current credit card was no
longer an available card to use. I changed credit cards. I received a renewal notice for $24. I was previous paying 19.99. I was not told of the increase. I went to the store page and see that my previous credit card was still listed as an available card to use, which is the preferred card. Right now I'm not sure what I have, so I guess another phone call is due. My experiences in the past with the techs has been great, so I would really like to get all this straightened out. "

"I have had plenty of people in the past 17 years to help me and they don't come close to these techs.They are well worth your money.They have never let me down.I will stay with them for life.Thank you tech support for making my computer great!"

"I called only to have the replacement malware installed and to pay for another year of tech support. In all my prior tuneup sessions, however, I have been very pleased with the competence and helpfulness of your staff. "

"I actually had to sessions, the first session turned out to be a dud. The technician screwed up on several levels. I then called back and got a someone that actually made an effort to help me and was able to do so. That being said if it wasn't for the fact that I picked up on couple of important points during this process I would still have been left wanting. I have to think these people are trained to get through the session as quickly as possible as opposed to looking out for the clients needs.
Why would I know my invoice #? You asked me for the rating, that should be something you would have on file. I am not going to go back and look for it and end up losing what I just did.

Thanks / Mike"

"This service is the very best in the business. They have never failed to resolve any problem I have had. I recommend them, without reservation. Worth every penny."

"Over the last few years of having this security system and support; I have to say that the standard of service provided has been second to none. Would recommend to anyone."