"An excellent service although was a bit lengthy - three days in total(possibly due to the problems with my machine)and maybe some miscommunication. One of the three techs I spoke to was somewhat difficult to understand (strong Asian accent). Had to make three calls to fix my problems but now all resolved and my machine is running well. Would like to thank you for your support and patience."

"Did a good job, my computer wasn't cooperating, but he stuck with me and got the job done"

"Technician seems to have been very thorough, though I requested a call back after work completion as I have a few questions, and this didn't happen yet. "

"I did not intend to buy anything or to receive a major overhaul when I called Advanced Tech Support. However, the scan revealed major problems that had to be corrected if I wanted to continue to use my computer. After over a day of being without the computer, I am glad that I can report that it seems to be working very well. "

"What a tremendous service! I did not know that my computer was so infested with junk.
Happy I called them."

"Thanks for the help and support for the service provided. The overall experience was very helpful and furthered my understanding of the computer and some of the issues involved.
The support technician was very helpful and understanding of my limited knowledge of the computer which made the process a lot easier.
Thanks Advanced Tech Support"

"Very efficient. Thanks for installing the MCI which was forgotten on Saturday when my computer was restored. "

"It was a very mixed solution. I don't feel that 21 hours to resolve an issues(s) is a good time frame. Started yesterday mid afternoon. The folks working after hours were not helpful at all (listen to the tapes-Mia). This could have been resolved if a little research had been performed (lots of wasted time, mine and yours). It did end on a pleasant note this morning and was resolved in very timely manner. Very frustrating from my point (check the tapes if you record the calls). I am open to discussing further if it would help."

"The contact personnel was extremely helpful and polite. The tech support was quick and efficient in fixing my laptop."

"As far as I can tell so far, all the problems I was having have been resolved."

"advance tech support was good in cleaning up my pc .they made meaningful suggestions"

"i was very impresed by this system and very confident in future references to it"

"Excellent Service even from the other side of the world"

"the technicians were very professional and courteous very easy and helpful thank you so much"

"Phil was an amazingly patient and kind tech as we navigated my problems, questions, hesitations, and concerns throughout the process of diagnosing my computer problems and rectifying them. I was impressed with his immense amount of knowledge and speed at analyzing problems. We spent over 2 hours on the phone as he painstakingly walked me through the entire process. I was more than impressed with him.
"