"Overall service good just that it took so long to settled my need. I have to be chasing them every point in time to get answers."
"I signed up for this service a few days ago and so far everyone has been extremely professional, friendly and patience. The only set back is that the hold time to get through can be very long."
"Outstanding support; Techs are very informed.
I encountered several technicians but one was outstanding such as Eric Graham who was extremely accommodating, patient, and very informative. I found our phone session to be a learning experience. He responded to all of my concerns when others only did partially. He provided clear and explicit explanations."
"Good Job. Glad to have my computer back."
"The techs were very patient and walked me through the fix process with skill. I was impressed by their willingness to stick with it until the problem was solved. They listened to my descriptions and translated them so that they could tell me what I needed to know so I will be able to use the computer more easily. Thanks to Britany. "
"I had an issue with iTunes & speed of the computer last week, the tech fixed iTunes but speed was still very slow! I called again last night(Australian time)and the tech was very helpful, apologised for it not being fixed last week. Gave me lots of tips on how to look after my system better plus some technical advice on how to do things more efficiently. My computer appears to be now back at its original speed."
"It was fast, easy and I was able to tell them exactly what I needed and they addressed my needs. The price really fit my budget."
"Advanced staff did a super job in cleaning up my laptop. There were over 1400 problems that were cleaned off. Thanks so much. Jerry"
" They were very helpful, polite and efficiant. Very helpful and courteous. The music that plays while holding or waiting
for a person is a little too loud. Other than that I found everything to be very helpful."
"I have had very good interactions with the level 1 tech supporters I've had contact with solving my computer problems. They have resolved the immediate issues that I have encountered and are much appreciative of their expertise. "
"I was pleased with the professionalism, knowledge, patience, and clear use of the English language. Thank you!"
"I am completely satisfied with the tune-up ATS performed on my PC. They were expedient and extremely courteous. I will be recommending them to my friends."
"Techician was very curtious and answered my questions.
I was really impressed with the immediate service."
"The staff I dealt with was professional and friendly. They worked to understand and resolve my problems in a way that supported my computer understanding."
"ATS did an outstanding job in cleaning all the unwanted programs and deeply imbedded viruses/Trojans, etc. They also set up a new security system on my PC that now protects my PC from unwanted attacks, malware, viruses, etc. before they have a chance to get into my PC."