"Box was a little damaged don't understand why delivered in a plastic bag but everything inside was Ok though.
Was told would be delivered on Friday but ended up being following Monday."

"Bought as a Christmas gift. "

"Awesome customer service, fast delivery"

"If you're looking for quality items to add to your airsoft arsenal you can't go wrong with Airsoft GI. they have items in stock that are quality and built for the professional airsofter as well as the occasional weekend warrior. My experience with their customer service has always been pleasant and they are very informed and helpful with regard to any questions you may have. Great company! "

"Helmet cover received was not the brand listed."

"Shipped out fast and packaged well."

"Easy to order online. Although I feel the shipping is a little on the steep side. Would've gave it 5 stars BUT I called customer service only to get a answering machine. I left a message and never got a return call. Had to end up calling the store itself to get help, but they were glad to help and very kind so , no harm, no foul.."

"Ordered a rifle on Saturday for my son's birthday on Thursday - was willing to pay for expedited shipping but they web site assured us it would easily arrive by Thursday. Received a call on Monday saying they no longer carried the rifle we ordered and would have to pick another one. (why was it even listed on the web site?). On Monday, because now two days had passed, we went ahead and paid more for two day shipping. We received a message this afternoon (Thursday) that it won't arrive today after all. After calling UPS three different times, then calling Airsoft GI twice (the first time I was put into voice mail!), they said I could call them after the rifle arrives (presuming it does arrive) and request a full refund of the shipping cost. I asked them what they were going to do to make this right and they said they did what they were supposed to do, it was UPS that didn't deliver. When I clarified that they were the ones who contracted with UPS and therefore UPS is their vendor, not mine, all they said was they didn't feel it was their responsibility and reiterated that if I called them back after the gun arrived they would refund my shipping. I asked them again, what are you going to do to make this right? And they just said they can't really do anything.

Unless you are willing to go through a process like this, I'd recommend ordering your gun through a different company or be willing to wait longer than expected for your order (which may or may not be what you originally ordered)"

"Awful!! Order on 19/ 11/ 2017 still waiting..."

"Awesome experience with shipping"

"Quick and great product great service"

"Because I put in a different shipping address than billing address, they called me personally to confirm the order. I appreciate that in a high fraud world. "

"What more can I say? Airsoft GI delivered my order quickly and filled it accurately."

"It has taken over a week to get my items out of their store. Then they just contacted me saying there was a mistake and what I ordered is out of stock. Terrible service. Extremely slow and I'm very unhappy "

"Still waiting for product"