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1/5

2020-03-04

I didn't receive anything bro. The **** is wrong with you

"****. They dont reply to emails they said I got my order but I didnt . I'm ****. "

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4/5

2020-02-19

Amazing gun just slow shipping.

"When I received the gun I absolutely loved it. I really love the feel and look of my new pistol. The only complaint is how long it took to get to my place. "

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4/5

2020-01-17

Awesome site and good products just weary of getting expensive items shipped

"Very pleased with my order just a little upset on how poorly it was packaged and shipped as when I got my aeg it was just rolling around in the box because the plastic mold holding it was in pieces in the box. When my scope arrived it did not work with the battery provided so I was a little worried but with a new different battery it worked just fine. Products and prices are awesome but for spending $500, I would’ve thought the packaging would be more durable and safe since it was being shipped across the country...other than that keep up the good work. Would be awesome if airsoft gi could sponsor me and my team one day lol "

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5/5

2019-12-18

Just when I was starting to wonder

"Just when I was starting to wonder when it was going to show up, there was a knock on my door! Fast, reliable service!"

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1/5

2019-03-26

No customer service and no refunds beware!!!

"I ordered a sniper rifle through these guys and it came so I went to shoot it right out of the box nothing happened so I took the barrel out of the stock to inspect and noticed that the whole hopper unit was tightened incorrectly so I fixed it then I noticed a set screw holding the hopper in was stripped out at the barrel also the barrel was completely scratched up so on that note I asked them for a return or a replacement and I talked to him for a couple days then he stopped replying all together so a couple days go by and he finally gets back to me and says I have to pay to have it shipped back where they will go over the gun and send me a replacement well it took me 2 weeks just waiting on them to get me a return address so then I get a address from them and they say I have to pay for shipping so I go to ship it back and it cost almost as much as the gun so I paid the 68 bucks to ship it back. So 2 weeks later I get a email from them stating there is nothing wrong with the gun so I called and talked to 3 people and not one of the
Could find a stripped screw so now they are shipping the same busted **** gunback to me and this all took well over a month to complete. I hope this doesn’t happen to anybody else!!! I do know that I will never buy anything from these guys again!
"

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Verified
1/5

2018-06-05

Worst Service experience I had in a while

"Put in an order for a gift , was pending for a few days , sent an email to support , been told that processing is 1-3 days , a week later , order still pending , asked to cancel the order , because this is ridiculous ... still pending . "

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Verified
4/5

2018-06-01

Review

"Somewhat confusing-with shipping and handling. Somethings, shipped for free others did not. . "


Verified
4/5

2018-06-01

Would give 5* if...

"I'm trying to be unbiased but I really like airsoftgi.com, I'm only giving a 4 because it's taking so long to get to me. I placed my order on Thursday the 24th of May and I'm not going to receive my gun until the 5th of June. That's 12 days, I am considering that it was Memorial Day weekend and shipping may be a little slower but I ordered on a business day so I feel 12 days is a bit much. I am a big fan of GI though and hope this was just a one time hiccup."


Verified
4/5

2018-05-28

Product and delivery were good

"Delivery free in two days. Gun works great. Only problem; description of gun didn't say it only worked with green gas. We thought it worked with CO2 cartridges. We had to get green gas instead."

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Verified
5/5

2018-05-28

Great service!

"Am definatly buying here again!"

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Verified
5/5

2018-05-28

Great Airsoft Store

"I got a new Classic Army Scarab for $220 which is a HUGE deal! Shipping was really fast and the product was well packaged! Will buy again "

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Verified
5/5

2018-05-22

Better customer interaction than Evike

"Airsoft GI has been great to work with. Their selection is pretty good and their sales section is great. I enjoyed shopping with them more than Evike. "

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Verified
5/5

2018-05-22

Great service!

"Quick shipment after ordering and good notification of the package location information."

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Verified
2/5

2018-05-22

Shipping

"Shipping is ridiculous you're paying around $30. And most of the time you can't use your shipping coupons. Most of the items that you would want to use your coupons on you cannot use your coupons on because they are map exempt. "


Verified
2/5

2018-05-21

too slow

"once again shipping was way too slow for such a small order."

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