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Verified
3/5

2018-04-15

Slow

"I placed an order on a Tuesday and paid $17.00 shipping and it is Sunday as of now and my packages still haven’t come. You wouldn’t expect to pay $17.00 and wait a week to ship. On amazon or another company without a prime membership, the free shipping is faster.
On the other hand they have a great site and wide selection of items others do not have
"

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Verified
4/5

2018-04-14

Over all Good service

"Order took a while to process and could of been a bit quicker but other than that it was fast and good service "


Verified
1/5

2018-04-08

Horrible

"There was tons of rust on my gun and I can’t send it back to be repaired because I tried to clean off the rust"

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Verified
5/5

2018-04-04

Found a few items on sale

"Saw a few small bags on sale for a good price and placed the order. Both arrived quickly and were great quality especially considering the sale price. One holds a 20 oz water bottle with room for a small ice cylinder, fits perfect. The other fits my hand-held radio like a glove, a lucky find."

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Verified
1/5

2018-04-04

where’s my order?

"One week after I placed the order I’m still waiting for it to be shipped even though all items were in stock"

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Verified
5/5

2018-04-03

Excellent

"They gave me gmails and kept me up to date on when my package was arriving. The box also came undamaged and with everything I ordered "


Verified
5/5

2018-04-02

Classic Army

"Great suff! Quick ship! Accurate "

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Verified
5/5

2018-04-02

Customer Experience

"Great service. Item was exactly as listed in the description. Will continue to shop with Airsoftgi."


Verified
3/5

2018-03-31

Information about the product wasn't fully given

"I ordered a product and it was out of stock,which is a little confusing to me why I was able to order an out of stock product. Either way it added am extra shipping day and due to weekends it won't be here for another week. The staff was great with helping me, just a little upset why I was able to order an out of stock product, causing me to have to wait longer."


Verified
5/5

2018-03-30

Great Service

"Really good service, use with confidence. They sell a great product. Thanks!!!!!!!!!!!!!!"

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Verified
4/5

2018-03-29

Seeking more info

"I got my package but I was wonder where my free bbs were Andy my silencer were"

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Verified
5/5

2018-03-28

Enjoyable

"I enjoyed my experience with airsoftGi"


Verified
5/5

2018-03-26

Great site

"When I first bought from the website I was a bit skeptical. After my first purchase I have been using the website for everything since. The products are great and it shipped from California to Georgia in 3 days."

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Verified
5/5

2018-03-24

Everything packaged well and in perfect condition

"Everything packaged well and in perfect condition. One item was missing but they responded within 10 minutes and sent me a replacement"


Verified
1/5

2018-03-23

Horrible customer service

"Air soft give sent a gun that stopped working after 60 seconds. My son saved for almost a year to finally get this gun. When I called I had to go through some ridiculous detailed questions, multiple emails of the same then finally they "approved" the return, then because I did not send the instructions back with the gun they refused to replace it and said it had to be sent to the warranty center to be fixed. Now here it is 6 weeks later and he still doesn't have the gun that we paid for. They send us a broken product and we have to suffer for it? Worst customer service I have ever experienced.
"