"Ordered everything for my new house DIY alarm setup from alarm system store. Great products, instructions and customer support. Would highly recommend. "
"Quick delivery and everything was as expected. "
"I bought a DSC PC-1616 with accessories to replace my existing Ademco Vista-20SE system. I wanted upgrade to a newer system to integrate with my home automation setup and take advantage of wireless sensors. AlarmSystemStore made this happen easily:
- They sold me all of the items I needed for a replacement DSC setup, including the Envisalink needed for connecting the alarm to HomeAssistant. Their bundles on PC1616 saved quite a bit of money versus a piecemeal purchase.
- Shipping was free on my order.
- Their prices were comparable (and sometimes cheaper) to questionable sources (EBay/Amazon-3rd party). Everything was new-in-box with no signs of being used. The panel was un-configured; this was a concern with buying used/new-old-stock from other sources.
- They shipped my order within 24 hours of placing it. The items were well-packed and were not damaged when I received them.
- They have numerous guides/FAQs to assist in installing and programming my system on their website, as well as answering questions about unclear features/configurations on the system.
Overall, I'm pleased with the products and service and will plan to order from them again when I need."
“Thank you so much for your detailed review for us. We are very grateful for your business and your time in leaving us this review. If we can ever be of assistance, please don't hesiate to reach out to us!”
"They helped me out with a situation I was having. Very pleasant and professional."
"On time and correct part
Will use again "
"Great products! Shipping was a little high. However, good products. Keep up the good works on selling good products. I will purchase in the future again. Thank You."
"Purchased new home. Previous owner had a monitored system installed but no longer functioned because monitoring was turned off and that company was the only company to do any repairs which required signing a contract for monitoring. I replaced the old system by labeling each wire from the old circuit board and using these labels to connect the new DSC board which actually had terminals identified with zone names, ac power, siren etc. instead of just terminal numbers. Old board only had terminal numbers. When I purchased the DSC system I paid Alarm System Store to preprogram it for me......which was well worth the fee because I had a few bugs to resolve after turning system on. Chris Campbell at the store provided excellent support and it took about 8 e-mail exchanges to fix the bugs based on the faults I observed on the panel. I enjoyed the success and challenge of finally getting the system now fully operational. Special thanks to Chris. I also recommend the DSC system because it provides a very clear guide with steps on setting the system up. Chris referred to the guide in his e-mails while assisting me but added more info explaining why I needed to follow these certain steps to correct certain bugs. The AlarmSystemStore has a great business model empowering home owners to do there own installs and the best part is the fact that homeowners have the Installers Code for future reference and are not locked into specific installation companies who will not give you the installer code even though you paid for the installation. Again special thanks to Chris for his wisdom and patience. This was much more challenging than assembling IKEA furniture but very rewarding once achieving success.
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"Heart service. However, the needed part did not meet the size of the original part was not the same as the item has been resized into a smaller package. "
"Great company , easy to buy . Quick shipping, tracking notification,"
“Thank you for your business and the review!”
"It's rare we find a vendor that can actually ship product. These people shipped near same day, in excellent packaging. Things that other vendors miss; like when the product doesn't match the picture, does NOT happen here. No silly triple verifications or crazy payment non sense.
I'm ordering all my alarm parts here from now on. "
“Thank you for your kind review. We appreciate it!”
"Package arrived quickly!!!!!!!!!!!!!!"
"I have been working with AlarmSystemStore for 18 years now as I first did a DIY install and multiple upgrades to my system over the years. Andy gives great practical advice, and that is why I keep coming back."
“Thank you so much for your kind review. We really appreciate your continued business and are very thankful!”
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Delivered products quickly and accurately. Their web site seems to have quite a bit of information to assist with installation & programming.
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“Thank you so much for your order. If you have any questions during your install, please feel free to reach out to us.”
"They were great. Had an issue with a defective panel and they arranged the RMA and sent a new unit quickly. Thank you."
“Thank you for your review. We are grateful and always happy to help!”
"Battery was delivered on time at a safe spot. Package was in great shape.
AlarmSystemStore did a great job of following up with me to make sure that I knew product was on the way."
“Thank you so much for your review. We are grateful for your business!”
A rep from AlarmSystemStore, Alarm System Store, has responded:
“Thank you very much for your review! Happy Holidays!”