"My order was shipped quickly (with free shipping!), the price was cheapest I could find, and the product arrived in perfect shape. The best part was that this was a rare size that I couldn't even find in stores.
Thank you Alfred E. Bike!"
"So very pleased with my first order from Alfred E. Bike! I wrote an email first asking about the particulars of my order, and a real person wrote back saying since they only drop-ship (or re-ship) they couldn't answer -- candid, honest, and understandable. When my order arrived, it was in perfect order and condition and arrived exactly on time. The rims were packed carefully and the smaller items -- spoke nipples and rim plugs as well as a CueClip were also included in perfect shape. Though a little confusing at first, the shipping credit came through fine and was a real boon. A really fine job; I'll be looking to AEB for future orders. Thanks AEB. -- Dan in Eugene, OR USA"
"I placed my order over the weekend, and AEbike takes a couple of days to ship an order probably due to the fact that they don't have all items in their store and have to get them from the distributor first. I was aware of this and it was not a problem for me. The prices of many of the products were lower than any other online retailer, so for me the wait was worth the price. SO, I ordered on the weekend, and my order was shipped on the fifth of August. I received my order on the 11th, which is the usual ship time for me with UPS. All my products arrived in great condition and were packaged by people who have shipped bike parts before. I will definitely do business with AEbike again in the short future, like this weekend. They are a brick and mortar store, but this is a review of their online store. I highly recommend them to anyone looking for parts online that they cannot find locally. Way to go AEbike! You've got yourself a loyal customer."
"Was concerned because the prices were so low. But I took a chance and it was great. Placed an order online. shipping was fast. Emails kept me up to date. Saved 25% plus shipping on a rear wheel! Good shop and will use them again!"
"Well done. Fast international shipping. Thank you!"
"Awesome prices, fast shipping. Couldn't be more pleased."
"Excellent company to deal with. Nice web site and great daily deals. Shipping charges are great too."
"Good prices, nice people, easy to contact, and Seth stayed on the phone with me for over 15 minutes trying to resolve a supplier's mistake. These people know how to treat a customer. I will definitely do business with AEbike in the future. Thanks again!!!"
"Very good experience shopping at aebike. Easy to find things, excellent descriptions, and good stock of parts. The parts I was after were not even available at the big boys - nashbar and performance. Also - from my brief comparisons online, prices were very competetive - better that Jensons! Only 2 small quibbles:
1 - you have to select 'view cart' in order to get a 'continue shopping' button. There is not a continue shopping button on the screen after you add an item to your cart.
2 - the secure checkout did not work with Firefox. Forced me to reboot into windows and use IE - I'm still in recovery...
on the whole - 8 of 10.
thanks - jmr"
"Excellent selection, excellent service, great price, fast shipping. My Number 1 bike part supply source. Much better than the old "big boys.""
"I have ordered from Alfred E. Bike before, but my most recent experience has proved to me the superiority of the customer service that this wonderful bike shop offers. Not only do they offer an excellent product selection with some of the best prices to be found, but when I had an issue arise with my last order, one of their employees, Cullen, bent over backwards to address the situation. Top notch all the way around. Plus, you can feel good about supporting a brick-and-mortar local bike shop that just happens to have a great internet site (rather than order from some monster catalog company...)."
"My order with AEBIKE went without any problems whatsoever, the confirmations email with tracking # was accurate and the goods were delivered when promise and in good condition, I will come back to this site in the future."
"The good people of Alfred E. Bike have provided me with excellent service and value. I've placed two orders for parts in the past month and in both cases questions sent via e-mail were answered within 12 hours, the items were shipped quickly and were shipped at reasonable cost. The parts themselves always showed up exactly as ordered and well packaged. Before selecting Alfred E. Bike I shopped around extensively for the best prices. Each time they were overall the least expensive option. Thank you for a very positive experience!"
"AE Bike has a very good selection of products at consistently reasonable prices. I continue to do business with them over the years. They are responsive and I know that my order is in good hands with them."
"Website works well, good selection, good prices. Very nice help and assistance on the telephone. Shipment received promptly. AEB has become my new go-to store."