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Verified
5/5

2003-11-06

"I ordered 100 pieces of Princo DVD-R media, but I did not know my NEC 1100A DVD burner support DVD+R media only. I called technical support department of All Media Outlet, the person explained everything to me, he was so nice. And then, I request RMA number online, they issued RMA number to me by e-mail so fast, and RMA department people recommand me to exchange to Ritek DVD+R media, they shipped out the replacement at same day, and I got it within two days, good service. And the media worked perfect with my burner, nice company, nice employees."

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Verified
5/5

2003-11-05

"I have been purchasing from this company several times for our company internal use. We are very satisfied with their prices and qualities so far. "

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Is consumer focused
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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
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Verified
5/5

2003-11-04

"Great prices and fast shipping! so I will absolutely do business with them again."

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Verified
4/5

2003-11-02

"Outstanding prices with excellent customer services. I have purchased from this store for all my media needs. It is important to know that someone out there offer cutting edge media with afforable prices. I will continue to shop from this store. Keep up the good work!!!!!!"

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Verified
5/5

2003-10-23

"Nice experience. I ordered a 50 pack of extreme 4x DVD -R media and received it in a few days time. Everything was in order and well packaged.
Great price ($34 + free shipping)... No complaints here.
"

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Verified
1/5

2003-09-30

"I ordered a 25pk of Ritek non-logo dvd+r. I received a 25pk of Ricoh non-logo dvd+r. When I contacted allmediaoutlet it took three emails to even get them to understand that I received the wrong media and then they would not even own up to thier mistake, probably deliberatly selling Ricoh as Ritek! I will not purchase here again!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

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Is easy to do business with
Is consumer focused
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
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Overall web site
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Web site being easy to use

Verified
1/5

2003-09-20

"I ordered 10 DVD-R discs from this morons. The order arrived within a week (which is not bad) but it only had 5 discs. I called them up and asked what happened. While the person who answered the call acknowledged that it was their fault, he refused to send me the rest of the order with faster shipping method. I waited another week. Nothing happened. I called them up again. Apparently, there was no one who knew what happened to my order. It took them two days to sort out their mess and found out they have sent out the rest of my order already.

Bottom line is, it took me more than two weeks to just get the damn ten discs. No one from the company apologized even once until I confronted them and demanded an apology. It was just an aweful company that everyone should avoid.
"

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Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
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Web site being easy to use

Verified
1/5

2003-09-20

"First was sent the wrong media (+R), then I returned it at my cost. I ordered on thier web page, and specified when getting my RMA number that I wanted Ritek brand name media. It took a week to get in contact with the person who could give me an RMA number. I was sent a generic replacement at the same cost. Basically I paid top dollar for generic media. I'm taking the hit, keeping the media and never ordering from them again. I recommend staying away from such an untrustworthy company."

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
4/5

2003-09-17

"My order for 500 4x princo arrive within 6 days w/ fedex ground. The discs are cheap but reliable, so far only a few bad burns on my part using Pioneer A05. Only complaint is their shipping costs, other sites charge $10 less for the exact same item. Overall a good buy."

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4/5

2003-09-16

"Recieved items within the week. Very well packaged and I've used the media with no problems. My only complaint is that there is no shipping confirmation so I didn't know the order was on its way. Great price, but not sure of how the service would be if I had any problems."

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-28

"I have ordered from them 4 or 5 times. I have always received the order in 4 to 5 business days. All the disks were satisfactory. I have a pioneer dvr-105 and it seems to take all disks. My friend has a pioneer dvr-104 and it does not take all disks or burn at 2x all the time with all software. BUY SAMPLE PACKS to save you the cost of bulk dvds that don't work in your drive or that are made poorly."

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5/5

2003-08-24

"Great price on Ritek 2x DVD-RW.
Prompt shipping. Reasonable shipping fee.
Items well-packaged. No problems at all.
"

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1/5

2003-08-21

"Well, after reading the poor reviews here and against my better judgement, I ordered a Demo set of DVD-Rs because I thought it was a good idea to try several different sets of media before making a larger purchase. Problem was that I believed their web site and ordered their recommended media for the demo pack for my burner. Unfortunately, the media was -R and I needed +R. Well no big deal, I'll just return the -Rs for the +Rs and take the 15% hit for restocking. Wrong! After trying to use their RMA request form on their web site (you hit "submit" and nothing happens), I sent them a RMA request form via E mail to return the DVD-Rs. After a week with no response, I sent them another E mail. I got a cryptic message that said due to "Store Policy" no returns on the Demo packs. Since this policy is not written anywhere under their Store Policy on the web site, I can only imagine that it must be written in their "secret" Store Policy called Rip Off Store Policy.

Don't order from this outfit. Why take a chance of throwing your money away when there are many highly rated media sellers shown on this site. Yeah, you may get your order, but why deal with less than a reputable business.
"

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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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4/5

2003-08-08

"placed an order on sunday, shipped the followin day and received my order on 8/6/2003. im impressed with their fast shipping. i ordered 25pack of 1x ritek dvd-r media and their works great. i have used 2 of em so far, works great on my optorite writer. overall, im satisified. will do business again. thank you for the positive experience"

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1/5

2003-08-07

"I had recently upgraded to the Toshiba SD-R5112 Drive, and it has the capability to burn at 4X. I had previously purchased the 1X Princo media from this seller and for the most part they were OK (one batch I ordered had MANY bad discs, close to 25% now give read errors). But these Blank DVD-R's were supposed to be 4X. The software I used can burn at 4X (Latest version of Stomp RecordNowMax), I tried at least 5-6 of these 100 that I had ordered, and all of them only burn at 1X, Not even 2X. So needless to say I was fairly upset. I decided to contact them and right off the bat they automatically started putting the blame on the software, my drive, or the capabilities of my computer system, which is all complete BS. Because I had purchased several different brands of 4X DVD-R media from different places locally and they all burned at 4X fine. So the solution they said was for me to pay out of MY OWN pocket to ship this media back to them so that they could "test" it out. I refused because why should I pay for something that is being falsely advertised, the two options that I thought were more than fair was for them to pay for shipping of this media back. Or to simply give me $20 store credit to a future order since this media only works at 1X (1X media was about $20 less for a pack of 100). They refused.

So basically I'm here to say, STAY AWAY from AllMediaOutlet.com a perfect example of why the place with the best price doesn't always equal the best deal, it's better to pay a bit more and go somewhere that actually has some type of customer service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site