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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2003-01-23

"There was a mix-up with my order the first time, but they promptly sent me a prepaid return shipping label and reshipped the correct product. I then still had trouble, but it was my fault (needed a firmware upgrade on my dvd drive). They pointed this out in an email, and it corrected the problem. I will definitely be ordering from them again in the future."

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5/5

2002-12-23

"This order was for 300 8X DVDR's. This is about the 5th ot 6th time I've ordered from this company (About 1000 CDR's and 600 DVDR's total). Never had a coaster! The shipping has been some-what fast (4 or 5 days) and the price is really good. I've recommended allmediaoutlet.com to friends. They do a super job. Never had to deal with custumer service because everything has been in order the first time. Great company to do business with!"

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Overall quality of the company
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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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Overall technical support
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Product Returns/Refunds/Exchanges
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4/5

2002-12-10

"Pretty good seller. I would go with some one else if you need it now, but if you don't mind waiting a week or two to get your item then these guys are good."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process

5/5

2002-12-08

"Order 200 DVD-R's. Great price. Shipping was free. Immediate email. Order arrived in 7 days. No complaints."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
N/A
Is trustworthy
N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-12-04

"I ordered 50pk Ritek DVD-R. The shipping was fine but I receive B grade disc and no disc was in working condition."

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Overall quality of the company
Pricing of products and services
Value the company offers
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Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-11-30

"Shipping is an absolute joke. They wanted $13.79 to ship $15 worth of CD-R cases!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall technical support
N/A
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Overall customer service
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Overall web site
Speed of web site
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Web site reliability
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Web site being easy to use
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5/5

2002-11-30

"Very pleased with all aspects of the experience. Reasonable shipping! I will be ordering from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-11-15

"What sold me on All Media Outlet was their low prices, and when I received the package I found that the product was just as good as the prices! Shipping was on time and the item came packaged well. It took me a few correspondences with customer service in order to prove that I am indeed the person on my credit card and that I have two residential addresses. Eventually, they must have taken my advice and called my bank to verify my alternate billing address. Overall, a good experience with All Media Outlet, I will order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
N/A
Customer service making decisions on their own
Customer service being knowledgeable
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-11-13

"After deciding between two companies, All Media Outlet ended up on top. Not only did they have great prices, but their shipping was much more reasonable than the competiton. My order was processed and shipped the following day. I will most definitely be placing all my media orders with AllMediaOutlet.com from now on."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-11-02

"I ordered from them, got instant e-mail and items were great."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-10-11

"I received a UPS tracking number within a couple hours of placing my order. Prices are great, and I will definetely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process