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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


4/5

2002-04-03

"purchasing is good, returns are bad"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-03-28

"well I ordered over a year ago but the experience was so pleasent I decided to write about it now.

ordered a bunch of parts from allstarshop.com, since they had a high rating and descent prices.

there was a problem where with my credit card, but the allstarshop rep (Lisa) called me and sat in on the phone call while I called the bank and helped me resolve the issue.

I was truly impressed that they took the time to deal with a problem that was essentially my banks fault.

Probably one of the best customer service experiences I have ever had.

I gladly recommend allstarshop.com to anyone who is looking to order online.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered

5/5

2002-03-14

"I recieved immideate confirmation of my order by email and was surprised at how fast I received my order by UPS Ground service. (only $5.00 shipping) They had to have shipped it within a few hours of my order! I WILL buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-03-13

"I purchased five components to upgrade my system. A motherboard, processor, fan, and memory. I put in the order at 3:07:23 PM and UPS picked it up that day! Delivery was on time. I checked closely to insure the components were new, they were. And everything came up and running first time. One of the best online purchases I've ever made. I only found one other dealer that had the specific parts I wanted at a lower price. But I studied ResellerRatings to insure a reliable dealer and it really paid off. They had over 200 entries, and a rating of 6.3 at the time. I will never buy electronics online without first checking ResellerRatings! Outstanding web site!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-03-12

"I orderd a stick of 256MB CL2 Kingston RAM from AllStar and despite ordering late in the day (3pm) recieved a shipping confirmation within 3 hours. My order was shipped quickly, well packaged and without incident. Price was quite good as I recall. Would order again if the price was right."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
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Is committed to quality products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process