"They had a very hard to find product at a terrific price. Was very happy with the service and delivery time. Would definitely do business with again!"
"I ordered this item. It was shipped promptly, but I experienced a problem in that the switch would stick open and not allow my home security system to arm. I notified the company and was immediately provided with a replacement. The new switch works perfectly. Fantastic customer service!"
"As far as I am concerned, this outfit takes your money and doesn't ship the products ordered. With regards to my order, they claim my items have shipped, but over a week later, we have received nothing. In the meantime, they do not respond to my repeated requests via email and phone to provide a tracking number.
I can only assume, that they lied when they said the items have shipped and have no interest in responding to to my requests. At this point I want a refund, but their refusal to respond has made that difficult.
"
"We needed to replace our cameras with the new model and ended up getting the new model from all data cheaper than we paid for the old model."
"I recently placed an order with this company and did not receive any confirmation other than the "Your order has been placed..." page that was displayed. I emailed customer support twice (multiple days apart) and both times got the response of, "This was processed, I am checking on it now". My card has already been charged for the product but I haven't heard anything from the company. I tend to give people the benefit of the doubt because I understand that things can go wrong and it can be out of our control. I will never order from this company again."
"First time buyer. We had questions on which item code replaced our old cameras and they were able to help us and we actually paid less for the new version than we did the old. "
"We needed some security cameras for our shop and looked up some cameras and found the best price on this website."
"This company has no support phone number for the customer to call when an issue arises. They have email support, but it is a very slow response system. We needed a very special electrical wire for our job urgently and saw that they had it online. Moving on to double-checked with their sale person, they've also confirmed that they have it in stock and will be able to ship it out by next day. So I put in the order online. Four days later, they were still NOT able to ship it out. When I contacted them, they told me that they don't it in stock but they didn't even bother to notify me about it while my credit card has been charged for the order. What's a horrible company to do business with! it was my first time and will be my last to order anything from this company.
"
"We purchased a few cameras from them. We found them through google and couldn’t find the cameras anywhere else. We will purchase again. "
"We couldn’t find the security cameras from our normal supplier and tried all data and we are very pleased. Great prices. "
"I placed 3 orders and every single one was cancelled.
Some took a day or two for me to receive the "Order Cancelled" email, sometimes it would take 3-4 days.
They list tons of products that they DON'T ACTUALLY HAVE IN STOCK"
"We purchased a camera for our office. They worked with us to check and ensure the camera would be compatible with our system. It was the best price we could find and the camera has worked great."
"I have bought a few cameras from them. They've been great to work with. We've only ordered a few times but we would order again. "
"Placed an order, tried to cancel, they claimed I couldn't because it had shipped, but they were unable to show proof of shipment.
What kind of company has NO phone number.
"
"Very slow processing orders. I ordered a ISONAS access control and they didn't include the I/O cable. I checked the manual and it says that it was included. The customer support said I had to order it separately. Also it's been weeks and still waiting for the door striker that ordered at the same time. So I placed the order for the cable a week ago and it is still being processed. "