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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.24/5
Customer service:
4.19/5
Return/Replacement policy:
4.12/5

Verified
5/5

2015-09-17

"Everything was as advertised. The price from Alpine was considerably less than some competitors. I had to order extra parts which were sent out the next day. I installed it myself with no problems. The vacuuming and pressure testing I left to an AC dealer in the local neighborhood. All went well and was running within two hours of dealer visit. I have only run the unit for a short time, so can't relate how the system will perform after years of operation. Very pleased with the AC system. Mike."


Verified
5/5

2015-09-16

"Online order was easy. Free delivery was a plus. I did opt for the 25 dollar lift gate cause I couldn't convince enough people to help me unload it. Fedex went above and beyond. My only issue ALL WARANTIES ARE VOIDED if you are a do it yourselfer. Keep that in mind. Not installed yet but so far happy with the service. "


Verified
5/5

2015-09-16

"I would not have this company deliver anything else for me. The driver is inexperienced and I had to assist with pushing my item to the drive way. It still has to get to the house. "


Verified
5/5

2015-09-16

"Shipped fast , very helpful. Will but from again!"


Verified
5/5

2015-09-15

"Received the shipment extremely fast. Installed thermostat and seems to work fine."


Verified
5/5

2015-09-14

"Staff was very helpful and reliable "


Verified
5/5

2015-09-14

"great so far will install tomarrow"


Verified
5/5

2015-09-14

"ordered Saturday afternoon, received Wednesday - very prompt service.
Note: have not installed yet, building a room and anticipate installation within the next month.

"


Verified
5/5

2015-09-14

"Shipping was very fast . Product was just what I ordered and was in perfect shape on arrival . I will buy from the again . "


Verified
5/5

2015-09-14

"All went well, although it took a while to ship since one item was on back order."


Verified
5/5

2015-09-13

"price was as good as any other online seller and delivery was much faster that I would have guessed"


Verified
5/5

2015-09-13

"The furnace arrived pretty quick and in good condition. It was fairly easy to install and seems to work good. "


Verified
5/5

2015-09-12

Great products at competitive pricing

"Great products and customer service........ All stocked items are fairly priced and shipping costs are too. Alpine has always provided me excellent service across the board. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-09-12

"Extremely satisfied, shortly after order was placed, they phoned to verify that I had ordered everything I would need for the installation. Product shipped out same day. Arrived 3 days earlier than expected. "


Verified
5/5

2015-09-11

"so far everything has been great...........haven't installed or started up yet though"