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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.24/5
Customer service:
4.19/5
Return/Replacement policy:
4.12/5

Verified
5/5

2015-09-27

"Alpine home air products is one awesome company. I bought 2 Friedrich Ptac units, an April air steeam humidifier and 2 honeywell TH9320wfv6007 thermostats from them. Delivery was excellent and quick, and my sales rep "Steve Baxter" helped me in every step of my sales projects. Your ratings go up to 5 but if it was 10, you'd better believe, I'd give Alpine home air products 10 in an instant! "

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Verified
5/5

2015-09-27

"The filters came faster than I expected. Thank you."


Verified
3/5

2015-09-26

"Not hard to install if you know what you are doing. "


Verified
5/5

2015-09-26

"The people at alpine are very nice and certitudes. There tech are very informative on their products. Thank you for the help. God bless "


Verified
2/5

2015-09-26

"Went through a bit of a hassle. I had a different billing address from my shipping, because my mailing address is a Po Box. Alpine did not like this so they sent me an email requesting that I call my credit card company and ask them to add an additional shipping address. I had never heard of such a thing but I did as requested. My credit card company had never heard of such a thing but they offered to call the company with me on the line and try to sort it out. We literally stayed on hold for over 25 minutes. I told the nice credit card customer service rep that her service was excellent while we patiently waited for one of the worst customer services that I could recollect. Finally we got someone and he was satisfied with the credit card company's verification. He also said that it was a normal response from credit card companies to not have an extra shipping address policy. They just felt they needed to do something to try and verify in case of identity theft. I just think there must be a better policy. I don't like to waste people's time and I expect the same in return. Worried that if I order for another project I might got through the same headache. Haven't received the product yet so this is just reviewing my experience on the phone. "


Verified
5/5

2015-09-25

"I have not installed the furnace yet but the delivery was very quick and ahead of scheduled delivery date stated when i ordered it."


Verified
5/5

2015-09-25

"FAST DELIVERY. TRUCKING CO. CALLED AHEAD OF TIME AND THEY WERE THERE ON TIME. VERY GOOD SERVICE THIS IS THE FORTH UNIT I BOUGHT FROM ALPINE AND NO PROBLEMS. "


Verified
5/5

2015-09-24

"Price and delivery excellent.Woodstove U.S.Stove 2500 was much smaller than one being replaced. Worried it will not produce enough heat."


Verified
5/5

2015-09-24

"Condenser and evap came packaged very well. Fast shipping. Goodman 3.5 ton 16 seer is awesome. Very quiet compared to my 15 year old unit and looks amazing as well! Very satisfied!"


Verified
5/5

2015-09-24

"received unit on time with no damage to product. have not installed yet."


Verified
5/5

2015-09-24

"Received heater as ordered and was very easy to install in my 85 year old fathers house he will be warm this winter and not complain about the cold in his home, no doubt."


Verified
5/5

2015-09-23

"I would recommend Alpine Home Air to anyone. Very nice people to deal with, very helpful. I talked to the representative on the phone about the product. Then ordered online. Very smooth transaction with speedy delivery. I am very happy with everything. Even the truck driver was very nice and helpful. Thank you very much. "

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Verified
5/5

2015-09-23

"U was Very please with the communication and fast shipping. Thank you. "


Verified
5/5

2015-09-23

"Very good experience so far. Professional response and help."


Verified
5/5

2015-09-23

"Excellent price, delivery and overall great product. Repeat customer. Thanks,
Eddie Pike
"