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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.24/5
Customer service:
4.19/5
Return/Replacement policy:
4.12/5

Verified
5/5

2015-08-02

"Had it installed, very easy to do. Working great. "


Verified
5/5

2015-08-02

"Great experience and company. I highly recommend it."


Verified
2/5

2015-08-01

"Unit delivered damaged still waiting on a replacement and or money back.
"

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Verified
5/5

2015-07-31

"Awesome. Delivery was quick. Everything in good working order.
"


Verified
5/5

2015-07-30

"I am very pleased with Alpine and the products they sell! Good products, good service and good prices! The Freight people were very courteous and prompt with delivery.
A very pleasant experience! Thank you Alpine!!! :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2015-07-30

"Prices were great and received my order very quickly...I have bought multiple products before including a furnace and central A/C. Good customer service."


Verified
5/5

2015-07-30

"Have been using your service and product for years. Need I say more?"


Verified
5/5

2015-07-30

"I received the Heat Pump and air handler very fast. It looks to be in good condition, but I won't know for sure until it is installed next week (hopefully)."


Verified
5/5

2015-07-30

"They did a great job FAST!!"


Verified
2/5

2015-07-30

"My delivery was set for Monday less than a week after I placed my order. When delivery arrived the driver was impatient and not very pleasant and gave me hardly any chance to check and see if my order was complete which it was not. Was missing one of the skids which had my furnace and I called alpine to see what's happening and they called shipping company and told me I'll hear back. I had to call repitetly to find out status of order. 24 hours later I called again and finally got to speak to sherry who finally got on the case and found out that my skid was still in shipping warehouse. Shipper called me to set up appointment for delivery for 2 days later meanwhile holding up install for 3 days because they left behind my furnace"


Verified
5/5

2015-07-29

"Very easy. Ordered online. Got furnace quickly. Even got a quick refund of the lift gate charge because the truck that delivered did not have one. I will recommend Alpine to everyone."


Verified
5/5

2015-07-29

"Your people were a great help"


Verified
5/5

2015-07-28

"Prompt delivery. Well packaged.
Easy to install.
"


Verified
5/5

2015-07-27

"Alpine Air was the only site on the entire web where I could get my product shipped overnight. Very satisfied."


Verified
5/5

2015-07-27

"Received shipment within the time frame quoted. No damage or missing parts on equipment. Customer service agents were friendly and knowledgeable. Definitely will recommend Alpine to friends and family. "