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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
4/5

2015-07-13

"Overall I am happy with the parts, the compressor and the evaporator work as expected. The only thing I was missing is that the installation DVD. I was expecting I will receive a DVD with installation videos. "


Verified
5/5

2015-07-12

"Perfect fit, fast delivery. We will use Alpine again."


Verified
5/5

2015-07-12

"Fit right in old G.E. Cabinet "


Verified
5/5

2015-07-10

"They delivered what they said in the time they said it would deliver. There pricing was only $1 more than the lowest I found but they were delivering from the US. "


Verified
5/5

2015-07-10

"This makes my sixth purchase from alpine. They have a superior customer service that is there to help US the customer.Prices are unbeatable and shipping an entire split system in a week to my door step is highly impressive. No need to shop anywhere else this is a one stop shop!! "


Verified
5/5

2015-07-09

"DELIVERED IN 5 DAYS. NO PROBLEMS.NOT INSTALLED YET "


Verified
5/5

2015-07-08

"thanks for all your wonderful help."


Verified
5/5

2015-07-07

"Excellent service and very fast- i have used you all b4 & will do so again! Great service!!"


Verified
5/5

2015-07-07

"Very prompt service; the condenser Works ver y well."


Verified
5/5

2015-07-06

"Phone rep really knew the product and had the answers to my questions. Timely delivery in excellent shape. Can't ask for anything else!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-07-05

"Super fast shipping! I'll never miss replacing my filters again."


Verified
1/5

2015-07-04

"the salesman, joseph weller, only sent me info on the higher priced units. they were more cap-
acity than i needed & 220 volt systems which complicated installation (diy). i found a smaller,
110 volt unit for
"


Verified
5/5

2015-07-04

"Good customer service and quick delivery."


Verified
5/5

2015-07-03

"Delivered on time and as promised"


Verified
5/5

2015-07-02

"Great price fast shipping "