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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2015-06-23

"everything at Alpine was great. The delivery truck wasn't good."


Verified
4/5

2015-06-23

"Great experience, the only thing I wish it was made known the grille did not come with the wall sleeve. I thought the kit price included all the pieces to install the unit."


Verified
5/5

2015-06-23

"The Professional Service From Peter H. Thank You"


Verified
5/5

2015-06-23

"Very prompt service, did what they said they'd do."


Verified
5/5

2015-06-23

"second time that products were in stock and shipped fast. I will continue to order from Alpine"

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall customer service
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Verified
5/5

2015-06-23

"No problem in ordering and delivery"


Verified
5/5

2015-06-22

"I have been buying from alpine for a few yrs. they always deliver with no problems"


Verified
5/5

2015-06-22

"I like the layout and ease of ordering, along with the prompt shipping.

Thanks!
"


Verified
5/5

2015-06-21

"Easy install and good deliver,learn
Like it...
"


Verified
5/5

2015-06-19

"Thank you for your prompt service"


Verified
5/5

2015-06-19

"sent what I ordered, looked like the picture. Will use alpine in the future."


Verified
5/5

2015-06-19

"The online ordering was very helpful by telling us the size of unit we needed for the square footage of our home. The A/C unit ordered was delivered for free and in perfect condition. The unit was the exact unit ordered no mishaps with receiving a different unit. The heating and air conditioning company that installed the unit for us was very shocked at what we received for our money. Very pleased!"


Verified
1/5

2015-06-19

"i had to reject the item since it was very beaten up and damaged."


Verified
5/5

2015-06-18

"Excellent service. The representative found a comparable evaporator coil that would fit my air conditioner because the one I called for would have to be order. The house is cool again!"


Verified
2/5

2015-06-17

"Wrong order was delivered, was told to refuse the shipment, which I did. The "correct" order was shipped out the next, we'll see when it gets here. Customer Service was an extremely long wait, if fact someone from tech support help me because the delivery service was waiting and after over 10 minutes I hung-up from CS and called tech support. The tech support person was very helpful and apologetic about the mix up. Think this guy should be in Customer Service but it probably doesn't pay as much. I'll post another review when my "correct" order comes in."