"Great customer service! There right on top of things i wasnt supposed to receive my furnace for another week or so and got it yesterday!
And prices are excellent! Thanks alpine!!!!!"
"Works well. Heats my whole house"
"Ordered a product I was informed would replace and work for my older system and it doesn't. Not Alpines fault, my order was received undamaged and quickly. "
"Very fast shipplng very good cumuncation and email suppbuort.vu"
"Price of a part went from $540 to $140 by this purchase, thanks"
"Shopping was fine shipping was horrible. Said they would be there a little after 2 showed up at 645"
"Furnace came with a huge dent "
"I ordered a heater from them and paid for it with my credit card. After about 3 or 4 days they called and said they have not shipped it because their computer system did not charge me for shipping. There site says free shipping. Even if it didn't, I already paid and completed the sale with them. They demanded I pay $10 more for shipping or they would cancel the sale.
Time before I bought from them was a good experience, this time left a bad taste in my mouth.
Demanding more after the sale was completed is not the way to treat a customer. It would seem they could pay the $10 to keep a happy customer.
JL"
"what did you call me you did heater in stock"
"Fast shipping and the part was as expected, and worked perfectly. Thank you
"
"excellent quality part. great fit. fast shipping. thank you!"
"thanks for the quick delivery."
"Order it on the 1st and received on the 3rd. Great product a Goodman. "
"Nice to order and get it all right the first time. Thx"
"Got my product very quick and was exactly what I ordered. Quality is great "